River Valley Nursing Home
Strong Medicare quality ratings; families often praise warm, compassionate, and attentive nursing staff. Still worth an in-person visit.
based on 83 Google reviews
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What this means for your family
River Valley Nursing Home is highly praised for its warm, family-oriented environment and successful rehabilitation outcomes. However, the overwhelming number of brief, five-star reviews posted in November 2025 should be viewed with caution; we recommend visiting in person to verify if the daily experience matches the online sentiment.
Google Reviews
Google Reviews
83 reviews analyzed“River Valley Nursing Home is highly regarded by families for its compassionate, long-tenured staff and welcoming, home-like environment. Reviewers frequently highlight the facility's cleanliness, effective rehabilitation services, and the genuine care provided to residents over many years. While the reviews are overwhelmingly positive, the extreme volume of identical five-star ratings posted within a single month suggests a coordinated effort to boost the facility's online reputation.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation and health recovery services
- Strong sense of community and family-like atmosphere
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given your high marks for a family-like atmosphere, how do you integrate new residents into the community to ensure they feel connected from day one?
- 2I noticed the facility is highly rated for its rehabilitation services; could you walk me through how your team coordinates care to help residents recover and regain their independence?
- 3With a 2-star CMS staffing rating, how are you currently managing your team's workload to ensure that the compassionate, attentive care mentioned in your reviews remains consistent for every resident?
- 4Could you explain the steps you have taken to address the recent state violations and how you are working to maintain the high standards that earned your 5-star CMS rating?
- 5What specific protocols do you have in place for handling medical emergencies during night shifts when staffing levels might be different?
- 6Since your residents and families often highlight the cleanliness of the facility, what is your approach to maintaining such a high standard of upkeep in a 60-resident home?
Personalized based on this facility's data
Key Review Excerpts
“River Valley Nursing Home has been a steady part of our family’s life for over twenty years. My grandmother was a resident there until she passed, and now my aunt and uncle live there too. The staff have always been kind and attentive.”
“He told us once that he hasn’t ate this good in years! He enjoys the food so much we have had to buy him all new pants!”
“I thought I was losing my grandma, once she was sent to this place I got her back. They helped build her strength back and health in general.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents needing more daily help over time
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
River Valley Nursing Home has 15 deficiencies across three surveys, with one complaint-triggered issue regarding pharmacy services that families reported. The facility shows recurring problems with electrical systems safety and fire/building safety measures across multiple years. Most deficiencies involve infrastructure and safety systems rather than direct resident care, and all violations have correction dates, though the pattern suggests ongoing maintenance challenges.
Jun 26, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 6, 2024Routine8
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 6, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 10, 2019Routine4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Egress Deficiencies
Have exits that are accessible at all times.
Ownership & Operations
Who Operates This Facility
River Valley Nursing Home
for profit
Ownership & Management
Owners
Nussbaum, Mattisyahu
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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