River Place Nursing Center
Strong Medicare quality ratings; families often praise compassionate nursing and staff. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
The nursing staff has been noted for their exceptional care even with difficult patients. However, because most recent reviews lack descriptive details, families should conduct an in-person visit to verify current standards of cleanliness and dining.
Google Reviews
Google Reviews
5 reviews analyzed“Families may find comfort in the compassionate nursing staff, as one reviewer specifically highlighted their ability to care for difficult patients. However, the facility lacks detailed feedback regarding food, cleanliness, or specific care protocols, making it difficult to assess overall quality beyond staff attitude.”
Quality Themes
Strengths
- Compassionate nursing and staff
- Ability to handle difficult patient needs
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a high staffing rating, how do you ensure that the caregivers are able to build deep, personal connections with each of the 60 residents?
- 2I noticed your team is very active in responding to feedback; how does the facility use family input to improve day-to-day operations?
- 3Since the health inspection rating is strong but there have been some recent state violations, what specific steps has the nursing team taken to address those areas?
- 4What does a typical afternoon look like for residents in terms of social activities and getting out into the community?
- 5In the event of a sudden medical change or an emergency during the night, what is the immediate protocol for notifying the family?
- 6How do you manage the balance between providing high-level clinical care and maintaining a warm, home-like atmosphere for the residents?
Personalized based on this facility's data
Key Review Excerpts
“I just want to thank all Riverplace’s nurses and staff for truly caring for my mom (she can be difficult).”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
River Place Nursing Center shows a pattern of deficiencies primarily in resident rights protections, with recurring issues around grievance procedures appearing across multiple surveys from 2023 to 2024. The facility has also had problems with care planning, medication management, and preventing inappropriate use of restraints and psychotropic drugs. While all deficiencies show correction dates, the persistence of resident rights violations across surveys suggests families should inquire about complaint resolution processes and advocacy protections.
Dec 18, 2025Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
May 30, 2024Routine1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Apr 20, 2023Routine6
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
River Place Nursing Center
for profit
Chain Affiliation
Briar Hill Management
6 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Philippe, Lynn
Owner
Rotolo, David
Owner
Rotolo, Robert
Owner
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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