River Mountain Village Assisted Living
Limited public data on River Mountain Village Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
While recent feedback suggests a positive environment with engaging activities, the facility has a history of serious complaints regarding staffing levels and medical oversight. When touring, ask management specifically about current CNA-to-resident ratios and how they ensure consistent monitoring of resident health needs.
Google Reviews
Google Reviews
6 reviews on Google“River Mountain Village Assisted Living receives polarized feedback, with recent praise for staff kindness and facility cleanliness contrasting sharply with historical reports of neglect and staffing shortages. While some families report significant improvements in their loved ones' well-being, others have raised serious concerns regarding medical attention and the adequacy of care staff.”
Quality Themes
Tap a score for detailsStrengths
- Clean and pleasant-smelling environment
- Engaging activities for residents
- Professional and caring staff members
Concerns
- Insufficient staffing levels to provide adequate care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With 114 residents here at River Mountain Village, how do you ensure that each resident receives personalized attention and timely support throughout the day?
- 2I noticed that medication management is a key focus for your team; could you walk me through your process for ensuring accuracy and safety for residents who require daily assistance?
- 3It is wonderful to hear how much residents enjoy the activities here; what are some of the most popular social programs or outings that help residents feel connected to the community?
- 4Since your team is often praised for being professional and caring, how do you maintain those high standards of support during busier times of the day?
- 5In the event of a medical concern or an emergency, what is your protocol for communicating with family members and ensuring the resident receives immediate care?
- 6The environment here is consistently described as very clean and pleasant; how do you balance maintaining such a welcoming atmosphere with the daily care needs of 114 residents?
Personalized based on this facility's data
Key Review Excerpts
“Im so grateful to the wonderful caring people that are taking care of my mother. They have been kind, thoughtful and professional. My mother has actually improved since moving in there.”
“Horrible, not enough CNAs to care for residents, they have Covid -19 Because s Staff isn’t vaccinated!”
“Christmas day I found my mom with neglected bleeding gums. Not family visit friendly if your kids are young.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 25, 2025Investigation
Follow-up inspection on 11/25/2025 found no deficiencies. Previous citations included failures in medication management and adherence to service agreements.; The document provided consists of two versions of a Plan of Correction form submitted by the same facility; one references WAC 388-78A-2240 and the other references WAC 388-78A-2160.
Facility failed to obtain prescribed medications in a timely manner for multiple residents, resulting in missed doses and risk for unmanaged symptoms.
Facility failed to provide diabetic care (blood sugar checks) as agreed upon in the service agreement for one resident, leading to hospitalization for severe hyperglycemia.
Oct 20, 2025Inspection
This document serves as a follow-up inspection letter indicating previously cited deficiencies were corrected.
Facility previously had deficiencies related to mental illness specialty training and CPR/first aid certifications; follow-up inspection on 10/20/2025 found these deficiencies were corrected.
Oct 2, 2025Enforcement$400.00Report
This is an uncorrected deficiency previously cited on August 11, 2025. A civil fine of $400.00 was imposed.
The licensee failed to obtain a resident’s prescribed medications in a timely manner for two residents, resulting in missed medications and risk for unmanaged symptoms.
Jun 27, 2025Fire
The facility was initially disapproved on 04/30/2025 and subsequently approved on 06/27/2025 after corrections were verified.
Unapproved extension cord daisy chained into a powerstrip in room 243.
Missing documentation for emergency power system block heater replacement.
Fire drill documentation showed a drill conducted as a silent drill with no alarm activation.
Fire alarm batteries failed inspection and were not replaced; documentation missing.
Combustible material was stored in equipment rooms in the memory care unit.
Kitchen suppression systems missed required semi-annual or annual servicing.
Facility unable to provide documentation that annual fire door inspection was completed.
Missing required forward flow testing of backflow preventers.
Over 90% of fire extinguishers failed inspection and require 6-year maintenance.
Dec 12, 2024Investigation
Follow-up inspection on 2024-12-12 found no deficiencies.
Facility failed to determine the competency of 19 out of 19 medication aides to perform delegated nursing tasks, placing residents at risk.
May 10, 2024Investigation
There are multiple documents provided; the inspection summary and statement of deficiencies cover a COVID-19 outbreak between 04/09/2024 and 04/17/2024.
The facility failed to report a communicable disease outbreak (20 of 38 residents) to the department's Complaint Resolution Unit, precluding timely investigation.
Aug 8, 2023Investigation
The facility is not required to submit a plan-of-correction for this deficiency.
Facility failed to implement a temporary service plan designed to keep a resident with aggressive behaviors at a safe distance from others; the resident was observed sitting within arms reach of another resident for 30 minutes.
—Enforcement$500.00Report
Civil fine of $500.00 imposed. This is an uncorrected deficiency originally cited on June 27, 2025.
The licensee failed to ensure that staff had completed the mental illness specialty training for two staff and failed to ensure cardiopulmonary resuscitation with first aid training was obtained by three staff.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit newporthospitalandhealth.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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