River Bend Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 97 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on intensive physical rehabilitation, as the therapy team receives consistent praise. However, families should closely monitor hygiene standards and be proactive in communicating with management, as some reviewers have noted issues with resident cleanliness and difficulty reaching staff.
Google Reviews
Google Reviews
97 reviews on Google“River Bend Nursing Center is highly regarded by many for its exceptional physical therapy team and the compassion of its nursing staff during rehabilitation. However, families should be aware of significant reports regarding inconsistent hygiene care, potential neglect, and a facility building that many reviewers feel is overdue for a major remodel.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab team
- Compassionate and attentive nursing staff
- Clean and well-maintained common areas
- Professional and helpful respiratory therapists
Concerns
- Inconsistent hygiene and cleanliness of residents (mentioned by 3 reviewers)
- Facility building is outdated and needs remodeling (mentioned by 3 reviewers)
- Poor food quality and nutrition (mentioned by 3 reviewers)
- Communication issues with management and doctors (mentioned by 3 reviewers)
- Loss or theft of resident personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab team; could you tell us more about how they work with residents to regain independence?
- 2What steps are being taken to ensure the dining experience is nutritious and enjoyable for everyone, especially regarding meal variety?
- 3How does the nursing staff communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
- 4Could you describe your process for managing resident personal belongings to ensure everything stays safe and accounted for?
- 5What are some of the favorite daily activities or social events that help residents stay engaged with one another in the common areas?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The PT Department to include Deb, Darwin, and Nonyelum are very patient with me and always make me keep trying!”
“River Bend has been the complete opposite. Upon my arrival, 2 nurses helped the EMTs get me to my room and into bed while trying not to hurt my hip.”
“The staff is always warm and friendly! They treat the residents really well. It’s always a pleasure to see the staff monitoring their residents with care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
River Bend Nursing Center has concerning patterns of recurring deficiencies with 16 complaints filed by families triggering inspections. The facility repeatedly struggles with medication management, infection control, and food safety across multiple surveys from 2021 to 2025, suggesting ongoing operational challenges. While all cited deficiencies show correction dates, the persistent recurrence of similar issues in core care areas raises questions about sustained quality improvements.
Mar 30, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Feb 25, 2026Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Aug 21, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 15, 2025Routine17
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Dec 24, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 30, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Dec 14, 2023
$21,879
Payment Denial
Dec 14, 2023
2-day denial
Ownership & Operations
Who Operates This Facility
River Bend Nursing Center
for profit
Chain Affiliation
Bvhc, LLC
12 facilities nationwide
Chain avg rating: 3.3/5 · Rank 9 of 12
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
97 reviews from families & visitors
Official Website
Visit riverbendnursingcenter.com
Medicare data downloads
Original nursing home datasets
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