Ringgold Nursing and Rehabilitation Center, LLC
Strong Medicare quality ratings; families often praise highly effective therapy department. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While the therapy department is frequently cited as a strength, the facility faces serious allegations regarding medication safety and financial administration. Families should conduct a thorough in-person tour and ask direct questions about medication oversight and billing transparency before choosing this facility.
Google Reviews
Google Reviews
11 reviews on Google“Ringgold Nursing and Rehabilitation Center receives highly polarized feedback, with praise for its therapy department contrasted by severe allegations regarding administrative integrity and patient care. While some residents appreciate the therapy services and a friendly atmosphere, multiple families have reported serious concerns involving medication errors, neglect, and financial mismanagement.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective therapy department
- Friendly and welcoming atmosphere
- Familiar, long-term care environment for returning residents
Concerns
- Poor quality of food and dining service (mentioned by 2 reviewers)
- Serious administrative and financial mismanagement (mentioned by 2 reviewers)
- Inadequate patient care and safety protocols (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your therapy department; could you tell us more about how the therapists work with residents to regain their independence?
- 2What are some of the favorite daily activities or social events that help residents feel part of the community?
- 3How do you ensure that medication is administered accurately and that any changes in a resident's health are communicated to the family promptly?
- 4Could you describe the dining experience, specifically how much variety there is in the daily menus and how mealtime is managed?
- 5What specific protocols are in place to ensure resident safety and prevent accidents during the night or when fewer staff members are on duty?
- 6How does the administration work to maintain open lines of communication with families regarding day-to-day care and facility updates?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is amazing!! It was not the fanciest nursing home we had been to,but the care was supreme for her. Especially therapy department those ladies can work miracles.”
“Therapy is great the food and service sucksin my opinion as a patient”
“This place was not good at all! My gradma went here and they gave her the wrong medicine, and they let her sit on the floor.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
3
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered 6 of the 19 deficiencies, including concerns about abuse protection and resident rights violations. The facility shows recurring issues across resident rights, care planning assessments, and medication management that span multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of ongoing violations in core care areas suggests persistent operational challenges families should carefully consider.
Dec 17, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jul 2, 2025Routine2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 19, 2025Complaint1
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Aug 7, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 13, 2024Routine3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 8, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Ringgold Nursing and Rehabilitation Center, LLC
for profit
Chain Affiliation
Norbert Bennett & Donald Denz
27 facilities nationwide
Chain avg rating: 1.7/5 · Rank 2 of 29 (Best)
Ownership & Management
Owners
D & N LLC
Owner · Organization
Dtd Hc LLC
Owner · Organization
Donald T Denz Irrv Tr
Owner (parent company) · Organization
Norbert a Bennett Irrv Tr Fbo Children
Owner (parent company) · Organization
Norbert a Bennett Irrv Tr Fbo Grandchildren
Owner (parent company) · Organization
Bennett, Norbert
Owner (parent company)
Denz, Donald
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit ringgoldrehabcenter.com
Medicare data downloads
Original nursing home datasets
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