Ridgewood Rehabilitation & Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 14 Google reviews
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What this means for your family
Ridgewood is highly regarded for its compassionate staff and clean environment, making it a strong candidate for long-term or end-of-life care. However, if you are considering this facility for rehabilitation, be sure to ask specific questions about their therapy protocols and patient progress tracking to ensure they meet your loved one's recovery goals.
Google Reviews
Google Reviews
14 reviews on Google“Ridgewood Rehabilitation & Care Center receives high praise for its compassionate staff and clean, welcoming environment, particularly from families of long-term residents and those in end-of-life care. However, concerns have been raised regarding the consistency of patient care and rehabilitation outcomes, with some reports suggesting a decline in physical progress for patients during their stay.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Clean and well-maintained facility
- Effective communication with families
- Supportive end-of-life care
Concerns
- Inconsistent quality of care and rehabilitation progress (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that your staffing rating is strong, how do you ensure that the quality of rehabilitation progress remains consistent for every resident?
- 2I noticed there have been some recent state violations; could you walk me through the steps you are taking to address those and improve your health inspection outcomes?
- 3Since your reviews highlight such compassionate end-of-life care, how does your team provide that same level of dedicated support to residents during their daily rehabilitation journey?
- 4What specific activities or social programs are available to keep residents engaged and active throughout the week?
- 5How does your nursing team coordinate with outside specialists to ensure seamless medical care if a resident’s health needs change suddenly?
- 6Your facility has a great reputation for communication; what is the best way for us to stay updated on our loved one's care plan and progress?
Personalized based on this facility's data
Key Review Excerpts
“The level of care is excellent, specialized and individualized to each of their needs. The communication is excellent between the staff and myself which is comforting to me.”
“Ridgewood brought me and my family comfort in the time we spent there in my Mom’s last few days. I would have not wanted a better place to be.”
“It’s a clean facility, nice facility, many caring workers...then there are the other workers, office personnel, administration AND keeping that 5 star rating!! BUT what about TRULY caring for the patients and families?”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ridgewood has had 23 deficiencies across three surveys with recurring issues in fire safety systems, electrical equipment maintenance, and food service standards. The most recent January 2025 survey found problems with medication management and infection control, suggesting ongoing challenges despite all deficiencies being marked as corrected. Families should inquire about improvements in these core safety and care areas.
Jan 22, 2025Routine8
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 13, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jan 10, 2023Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Ridgewood Rehabilitation & Care Center
nonprofit
Chain Affiliation
Vetter Senior Living
22 facilities nationwide
Chain avg rating: 4.3/5 · Rank 20 of 22
Ownership & Management
Owners
Vetter Senior Living
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit ridgewood-seward.com
Medicare data downloads
Original nursing home datasets
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