Ridgeway Nursing & Rehabilitation Facility
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 37 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 2.0)
- High RN turnover (77%)
Bottom 25% in KY · Below recommended RN staffing · Above recommended total nurse staffing · Worst in BLUEGRASS HEALTH KY chain · No penalties on record · Abuse citation
What this means for your family
This facility is highly regarded by many families for its compassionate nursing and excellent communication. However, you must investigate the facility's response times to call lights and staffing levels, as multiple reviewers have reported significant delays in care and concerns regarding overmedication.
Google Reviews
Google Reviews
37 reviews analyzed“Families often praise the facility for its compassionate nursing staff and excellent communication regarding resident care. However, there are serious, recurring allegations regarding slow response times to call lights and concerns over overmedication and staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Excellent family communication
- Clean and professional environment
- Effective rehabilitation services
Concerns
- Slow response to call lights/buzzers (mentioned by 2 reviewers)
- Allegations of overmedication to manage patients (mentioned by 2 reviewers)
- Staffing shortages and reliance on temp agencies
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how well you communicate with families; how do you typically keep us updated on our loved one's daily well-being?
- 2With the recent focus on improving health inspections, what specific steps is the facility taking to address recent state violations?
- 3How do you ensure that medication administration is handled accurately and safely, especially during shift changes?
- 4We want to make sure our loved one isn't waiting too long for assistance; what is your process for managing call lights during busy periods or when staffing is tight?
- 5Could you tell us more about how the rehabilitation services are integrated into the daily care routine for residents?
- 6What is the protocol for handling a medical emergency in the middle of the night?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is attentive, compassionate, and professional. Communication with our family has been excellent, and we always feel informed and supported.”
“They never answer your buzzer. They never dump your urinal.”
“Took such great care of my grandfather and helped him back up and going in no time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about abuse and neglect issues, including concerns about wrongful use of residents' belongings in 2025. The facility shows recurring problems with care planning, nutrition services, and infection control across multiple surveys from 2019 to 2025. While all deficiencies report correction dates, the pattern of repeated issues in core care areas suggests ongoing challenges with quality improvement.
May 8, 2025Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 8, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Mar 31, 2022Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Aug 8, 2019Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Ridgeway Nursing & Rehabilitation Facility
for profit
Chain Affiliation
Bluegrass Health Ky
15 facilities nationwide
Chain avg rating: 2.7/5 · Rank 12 of 15 (Worst)
Ownership & Management
Owners
Kennedy Ky Holdings LLC
Owner · Organization
Ky Equity Partners LLC
Owner · Organization
Grinspan, Eli
Owner
Zupnick, Miriam
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit ridgewaynursing.com
Medicare data downloads
Original nursing home datasets
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