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Nursing HomeMedicaid

Ridgeview Terrace of Life Care

Strong Medicare quality ratings; families often praise warm, compassionate, and attentive nursing staff. Still worth an in-person visit.

165 Coffey Lane, Rutledge, TN 37861132 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 46 Google reviews

5
4
3
2
1
Ridgeview Terrace of Life Care Nursing Home in Rutledge, TN — Street View
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What this means for your family

Ridgeview Terrace is highly regarded for its compassionate nursing staff and clean environment, making it a strong candidate for families prioritizing quality of care. We recommend that you tour the facility and specifically ask about their communication protocols for auxiliary services, such as podiatry, to ensure all aspects of your loved one's care meet your expectations.

Google Reviews

Google Reviews

46 reviews on Google
Ridgeview Terrace of Life Care receives overwhelmingly positive feedback for its attentive, compassionate nursing staff and clean, odor-free environment. Families frequently highlight the facility's effectiveness in rehabilitation and memory care, though some concerns exist regarding specific auxiliary services like podiatry and occasional administrative or infrastructure issues.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0ActivitiesN/AMeds5.0Memory9.0Comms7.0ValueN/A

Strengths

  • Warm, compassionate, and attentive nursing staff
  • Clean, well-maintained facility
  • Effective rehabilitation and recovery support
  • Welcoming and professional atmosphere

Concerns

  • Occasional reports of poor communication or administrative responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02017(1)5.02020(1)4.52023(2)4.02024(3)4.62025(16)4.72026(22)

Distribution · 46 analyzed

5
38
4
5
3
0
2
1
1
2

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through their responses to feedback; how does that culture of communication extend to the families of residents?
  • 2We have heard great things about the warmth and compassion of the nursing staff here; how do you ensure that this level of attentive care remains consistent across all shifts?
  • 3Since the facility is known for being so well-maintained and clean, what are your specific protocols for daily housekeeping and resident room upkeep?
  • 4With the focus on effective rehabilitation and recovery, how do you tailor physical therapy plans to help a resident regain their independence?
  • 5What does a typical day of social activities and engagement look like for the residents here?
  • 6In the event of a medical emergency or a change in a resident's condition during the night, what is the specific process for notifying the family?

Personalized based on this facility's data


Key Review Excerpts

The nurses and staff at Ridgeview really turned her around. Everyone acts professional and courteously, and I cannot say enough good things about them.

Memory care family member · 2025★★★★★

Did I tell you it doenst 'smell' like the normal nursing home? They KEEP it clean

Rehab patient's family · 2024★★★★★

When I call to check on mom or come for a visit I learn more from them about my mother than I do at a care plan meeting.

Memory care family member · 2026★★★★
Source: 46 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.66hrs
89%
Registered nurses for medical care
Total Nursing
3.29hrs
80%
All nurses + aides combined
Staff Turnover
22%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.3%
Worse than Avg
Here
37.3%
US
19.5%
TN
31.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
15.5%
TN
16.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
TN
89.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
TN
6.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
14.4%
TN
14.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility15.5%
Worse than Avg
Here
15.5%
US
12.1%
TN
12.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.2%
Better than Avg
Here
93.2%
US
81.8%
TN
79.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.9%
Better than Avg
Here
80.9%
US
79.8%
TN
79.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
TN
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (5.9)
1 complaint-triggered

This facility shows a concerning pattern with resident assessment and care planning issues appearing in multiple surveys, suggesting ongoing challenges in accurately evaluating residents' needs and developing timely care plans. The most recent 2025 survey also found problems with infection control and dietary policies, with one deficiency triggered by a family complaint about food storage practices. While all deficiencies have been corrected by the facility, the recurring assessment problems across different years indicate families should ask specific questions about how resident needs are evaluated and care plans are developed and updated.

May 29, 2025Routine
3
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 29, 2025Complaint
1
0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Apr 13, 2022Routine
7
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Jul 2, 2019Routine
1
0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ridgeview Terrace of Life Care

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 91 of 194

Ownership & Management

Key personnel

Henderson, Jennifer E.Managing Control - Governing BodySolomon, JenniferManaging Control - Governing BodyWilliams, ChristinaManaging Control - Governing BodyFletcher, ToddOfficer / DirectorLay, LisaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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