Ridgeview Terrace Long Term Care
Strong Medicare quality ratings; families often praise friendly and welcoming staff. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
While Ridgeview Terrace is frequently described as a friendly and pleasant environment, the facility struggles with basic administrative communication. If you are interested in this location, be prepared to be persistent in your follow-ups, as multiple families have reported difficulty getting phone calls returned.
Google Reviews
Google Reviews
5 reviews on Google“Ridgeview Terrace Long Term Care receives praise for its friendly staff and pleasant environment. However, prospective families should be aware of significant communication gaps, specifically regarding the facility's failure to return phone calls to those inquiring about care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming staff
- Pleasant, well-regarded facility environment
Concerns
- Poor communication and lack of responsiveness to inquiries (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the intimate size of 25 residents, how do you ensure that family members receive consistent and timely updates regarding their loved one's care?
- 2I noticed your team has been active in responding to feedback online; what is your preferred method for families to reach out when they have specific questions or concerns?
- 3With your excellent 5-star staffing rating, how do you structure your team's daily interactions to ensure every resident feels personally connected and heard?
- 4Could you walk me through what a typical day looks like for a resident here, especially in terms of social engagement and group activities?
- 5Since you have a 5-star health inspection rating, what specific protocols do you have in place to handle medical emergencies or sudden changes in a resident's health status?
- 6How do you balance the need for professional medical oversight with maintaining the warm, welcoming environment that residents and families seem to appreciate?
Personalized based on this facility's data
Key Review Excerpts
“It is a nice place. But nobody returns phone calls apparently. Would have like to find a place for mom but....”
“great place for senior living,always friendly staff”
“Great staff and wonderful place.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
3
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ridgeview Terrace has a pattern of building safety and fire prevention issues that have persisted across all three surveys, with recurring problems in smoke barrier construction, corridor safety, and emergency preparedness. The facility's 14 deficiencies focus primarily on fire safety infrastructure, building construction standards, and electrical systems, with some issues like smoke barriers appearing multiple times across different inspection years. While all deficiencies show correction dates, the repeated nature of similar building safety violations suggests ongoing maintenance challenges that families should inquire about during visits.
Apr 16, 2025Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 15, 2024Routine6
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Mar 2, 2023Routine4
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Ridgeview Terrace Long Term Care
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit ramchealth.com
Medicare data downloads
Original nursing home datasets
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