Richardton Health Center INC
Strong Medicare quality ratings; families often praise warm, family-oriented atmosphere. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
While recent reviews highlight a warm, family-oriented environment and dedicated staff, the facility has a history of severe allegations regarding medical oversight. We strongly recommend that families with loved ones requiring complex medical care or memory support conduct thorough interviews with the nursing director and request detailed information on how medical appointments and health monitoring are managed.
Google Reviews
Google Reviews
12 reviews analyzed“Richardton Health Center Inc receives highly polarized feedback, with some families praising the home-like environment and dedicated staff, while others express severe concerns regarding clinical oversight. Supporters highlight the facility's commitment during difficult weather and its family-oriented atmosphere, whereas critics have raised alarming allegations regarding medical negligence and poor management of complex health conditions.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented atmosphere
- Staff dedication during extreme weather
- Engaging resident activities
Concerns
- Allegations of medical negligence and poor oversight
Rating Trends
Tap a year to see what changed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see such high CMS ratings for staffing; how do you ensure that same level of dedicated care is maintained during extreme weather or holidays?
- 2We love hearing about the warm, family-oriented atmosphere here; what are some of the favorite group activities or social events that residents participate in weekly?
- 3Could you walk us through your specific protocols for medication management and how you ensure accuracy for every resident?
- 4With such a small, intimate capacity of 29 residents, how do you tailor individual care plans to meet specific medical or emergency needs?
- 5What specific specialized supports or programming do you have in place for residents who may require more intensive memory care?
- 6How do you involve family members in the daily care and communication process to maintain that family-oriented feel mentioned by others?
Personalized based on this facility's data
Key Review Excerpts
“The staff has shown great commitment during this winter season by coming early for their shifts and staying at the facility during these unforgiving storms to maintain patient care at the level the residents deserve.”
“Such a great place with outstanding personal care by dedicated staff and above and beyond activities for all of the Residents!”
“Marilyn, the director of nursing and her daughter should be immediately fired and their nursing license stripped. She basically killed my healthy Mom cuz they could not handle Alzheimers patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
11
measures
1
measures
2
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Richardton Health Center has 10 federal deficiencies across three surveys, with all issues reportedly corrected by the facility. The most recurring problems involve resident care planning and assessment, quality of care delivery, and safety protocols including fire drills and sprinkler systems. No complaints were filed by families, and deficiencies appear scattered across different care areas rather than showing persistent patterns in any single domain.
Dec 17, 2025Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 23, 2024Routine3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nov 8, 2023Routine4
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Ownership & Operations
Who Operates This Facility
Richardton Health Center INC
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit richardtonhealth.com
Medicare data downloads
Original nursing home datasets
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