Retreat at Wellmore of Daniel Island
Strong Medicare quality ratings; families often praise beautiful, well-maintained facility. Still worth an in-person visit.
based on 125 Google reviews
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What this means for your family
Wellmore offers a beautiful environment with excellent rehab and social programs, making it a strong choice for those who are more independent. However, families should be cautious regarding higher-acuity care; we strongly recommend asking for a detailed plan on how they handle medication administration and weekend staffing ratios before committing.
Google Reviews
Google Reviews
125 reviews on Google“Retreat at Wellmore of Daniel Island is a visually appealing, upscale senior living community that many families praise for its beautiful environment, engaging activities, and compassionate staff. However, there is a distinct pattern of negative feedback regarding staffing levels, medication management, and responsiveness, particularly in the nursing and assisted living departments. Families should weigh the high-quality amenities and social programming against reports of inconsistent care and administrative turnover.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Engaging social programs and activities
- High-quality dining and food options
- Strong rehabilitation and therapy services
Concerns
- Chronic understaffing leading to neglect (mentioned by 5 reviewers)
- Medication management errors and delays (mentioned by 3 reviewers)
- High staff turnover and lack of consistent communication (mentioned by 3 reviewers)
- Slow response times to call buttons (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 128 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is active in responding to feedback online; how do you use that family input to improve daily operations and communication?
- 2Given the importance of timely care, what is your current protocol for monitoring and responding to call buttons to ensure residents aren't waiting too long for assistance?
- 3Could you walk me through your specific process for medication administration and how you ensure accuracy and consistency for residents who have complex health needs?
- 4With the recent focus on staffing levels in the industry, how are you currently managing staff retention to ensure that my loved one has consistent, familiar caregivers?
- 5The facility has a great reputation for social programs; could you share a few examples of upcoming activities that encourage residents to connect with one another?
- 6Regarding the recent health inspection findings, what specific steps or training programs have you implemented to address those areas and improve your overall quality of care?
Personalized based on this facility's data
Key Review Excerpts
“The staff at The Wellmore have been so kind and patient to get to know mom’s needs and how to read her expressions.”
“The several weeks I was there was truly amazing. From the nursing staff to administration to the social workers and the exceptional therapists that helped me walk and function normally again...all top shelf.”
“Mom did not get needed care as they were severely understaffed. Some of the aids/nurses were great but like I said they are so understaffed. The food was horrible and she lost a ton of weight bc they food was so bad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering inspections, including one involving accident hazards that resulted in a more serious violation. The facility shows recurring problems with food safety appearing on three consecutive surveys and ongoing medication management issues including error rates and proper labeling. While all deficiencies have correction dates, the persistent patterns in dietary services and pharmacy operations suggest systemic challenges that families should discuss during visits.
Sep 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 2, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Apr 17, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 5, 2023Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
May 13, 2022Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Sep 11, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Retreat at Wellmore of Daniel Island
for profit
Ownership & Management
Owners
Wdi Parent LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
125 reviews from families & visitors
Official Website
Visit well-more.com
Medicare data downloads
Original nursing home datasets
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