See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Retirement Ranches INC.

Strong Medicare quality ratings; families often praise clean, well-maintained, and odor-free facility. Still worth an in-person visit.

2221 Dillon, Clovis, NM 88101104 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 66 Google reviews

5
4
3
2
1
Retirement Ranches INC. Nursing Home in Clovis, NM — Street View
Street View

Watch Retirement Ranches INC.

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is highly regarded for its cleanliness and dedicated rehabilitation staff, making it a strong candidate for post-surgical recovery. However, because some families have reported inconsistent care during holidays or weekends, we recommend asking specifically about their staffing ratios during off-hours and how they monitor basic needs like hydration and oxygen for high-acuity residents.

Google Reviews

Google Reviews

66 reviews on Google
Retirement Ranches Inc. receives high praise for its clean, odor-free environment and a compassionate, attentive staff that frequently goes above and beyond for residents. While the vast majority of reviews are glowing, a small number of families have raised serious concerns regarding inconsistent care, specifically related to hydration, oxygen management, and staffing levels during holidays. Families considering this facility should be encouraged by the strong rehabilitation team and welcoming atmosphere, but should also conduct thorough due diligence regarding care protocols.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities8.0Meds5.0Memory9.0Comms8.0Value6.0

Strengths

  • Clean, well-maintained, and odor-free facility
  • Warm, compassionate, and attentive nursing/CNA staff
  • Effective and well-equipped rehabilitation therapy team
  • Responsive and professional administrative staff

Concerns

  • Inconsistent attention to basic needs like hydration and oxygen management (mentioned by 2 reviewers)
  • Understaffing during holidays and weekends (mentioned by 2 reviewers)
  • Inconsistent communication regarding scheduling or care needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(1)'21(1)'23(5)'25(6)'26(3)

Distribution · 53 analyzed

5
48
4
0
3
1
2
0
1
4

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
  • 2With the facility having 104 residents, what specific protocols do you have in place to ensure consistent hydration and oxygen management for every individual?
  • 3How do you maintain your high standards of care and staffing levels during weekends and holidays when families are often concerned about coverage?
  • 4Given the recent state violations, could you walk me through the steps you’ve taken to address those specific areas and ensure they don't recur?
  • 5What does a typical social or activity schedule look like for a resident here, and how do you encourage participation for those who might be more reserved?
  • 6Since you have a highly-rated rehabilitation team, how does that department coordinate with the nursing staff to ensure a seamless recovery process for residents?

Personalized based on this facility's data


Key Review Excerpts

The Retirement Ranch staff has gone above and beyond to help my mother feel as comfortable and safe as possible. They keep track of all interactions with my mother, when she eats, how much she was able to eat, they assist her in every manner possible, and the place is kept so clean!

Family member · 2024★★★★★

I stayed at Retirement Ranch for care after hip surgery. The nurses & CNA’s in Pod 5 were amazing. I was in a lot of pain & they were caring & attentive in helping me recover. The physical therapists helped me regain movement in my hip which made my recovery faster.

Rehab patient · 2024★★★★★

The facility is surprisingly nice. It’s kept clean and has none of that “nursing home” smell. They have a large patio area with a nice pond and waterfall. The food is good and plentiful. The Physical Therapy room was well equipped with anything you might imagine, and more.

Rehab patient · 2024★★★★★
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.78hrs
OK
Registered nurses for medical care
Total Nursing
4.85hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

6

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
15.5%
NM
14.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NM
1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.0%
Worse than Avg
Here
20.0%
US
14.4%
NM
13.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NM
97.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.8%
Worse than Avg
Here
20.8%
US
19.5%
NM
14.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
19.4%
NM
20.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.4%
Better than Avg
Here
88.4%
US
79.8%
NM
86.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.4%
Better than Avg
Here
89.4%
US
81.8%
NM
86.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
NM
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
12penalties
Near state avg (16.6)
4 complaint-triggered
$69,046 in fines

Families have filed complaints leading to deficiencies, including concerns about accident prevention and care standards. The facility shows recurring issues with resident rights, safety hazards, and medication management across multiple surveys from 2022-2025. While all deficiencies have correction dates, the pattern of repeated problems in safety and rights areas suggests ongoing challenges with consistent care quality that families should discuss during visits.

Mar 17, 2026Complaint
1
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Nov 17, 2025Routine
8
0578Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0576Minimal · WidespreadCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

Jun 12, 2025Complaint
1
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 1, 2024Routine
3
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Feb 28, 2024Complaint
2
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Sep 26, 2023Routine
3
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Fine

Feb 28, 2024

$14,433

Fine

Jan 8, 2024

$4,893

Fine

Jan 2, 2024

$4,545

Fine

Dec 11, 2023

$13,635

Fine

Oct 23, 2023

$4,545

Fine

Oct 17, 2023

$4,235

Fine

Oct 10, 2023

$3,882

Fine

Sep 18, 2023

$9,440

Fine

Aug 28, 2023

$2,447

Fine

Aug 21, 2023

$2,098

Fine

Aug 14, 2023

$1,748

Fine

Jul 24, 2023

$3,145

Ownership & Operations

Who Operates This Facility

Owner / Operator

Retirement Ranches INC.

Organization Type

nonprofit

Ownership & Management

Key personnel

Buesgens, TerryManaging Control - Governing BodyFrerichs, JohnManaging Control - Governing BodyHartley, LoriManaging Control - Governing BodyPomeroy, HarryManaging Control - Governing BodyTatum, ChristinaManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call