Restoracy of Goshen, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 55 Google reviews
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What this means for your family
The Restoracy of Goshen is widely praised for its intimate, home-like environment and high-quality rehab services. While the facility receives near-universal acclaim for its staff, families should schedule a tour to observe the management culture firsthand to ensure it aligns with their expectations for professional communication.
Google Reviews
Google Reviews
55 reviews on Google“The Restoracy of Goshen is highly regarded for its unique, home-like campus design and dedicated staff, particularly in rehab and long-term care settings. While reviewers consistently praise the cleanliness and the compassionate, personalized attention provided by the nursing team, there is a singular report of unprofessional management that stands in contrast to the otherwise overwhelmingly positive feedback.”
Quality Themes
Tap a score for detailsStrengths
- Unique, home-like campus environment
- Consistently compassionate and attentive nursing staff
- Clean and well-maintained facilities
- Effective rehab therapy programs
Concerns
- Management professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how compassionate and attentive the nursing staff is here; how do you foster that culture of care among your team?
- 2The campus looks so lovely and home-like; what kind of daily activities or social outings do you organize to keep residents engaged with the community?
- 3Since the facility is such a cozy, intimate size, how do you ensure that every resident's specific medical needs and changes in condition are communicated quickly between shifts?
- 4What specific steps has the facility taken recently to address the recent health inspection findings and ensure all care standards are being met?
- 5In the event of a medical emergency during the night, what is the protocol for contacting the family and ensuring immediate physician oversight?
- 6We are very impressed by the cleanliness of the facility; what does your daily maintenance and housekeeping routine look like to keep the environment so well-maintained?
Personalized based on this facility's data
Key Review Excerpts
“It is difficult to find the appropriate words to describe how fortunate we are to have The Restorcy in Goshen. Since the family owned Restorcy company took over operations, the difference has been nothing short of remarkable.”
“My husband has been here in memory care for 2 years. A year ago it was purchased by The Restoracy. What a difference they have made! Meals are good and nicely served. Cleanliness has improved. Consistent staffing reassures me that he is always in good hands.”
“I had a wonderful stay at the Restoracy! The staff was so caring and professional the rehab staff helped me meet every goal I set for myself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 12 deficiencies, indicating ongoing concerns about resident care and facility conditions. The most recurring issues involve emergency preparedness, fire safety systems, and quality of care including treatment according to resident preferences and wound care. While all deficiencies show correction dates, the pattern of repeated problems across emergency preparedness and care quality suggests systemic challenges that families should carefully evaluate.
Aug 27, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 2, 2025Routine21
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 9, 2024Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Jun 21, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 21, 2024Routine20
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Mar 14, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Payment Denial
Jun 24, 2025
8-day denial
Ownership & Operations
Who Operates This Facility
Restoracy of Goshen, the
for profit
Ownership & Management
Owners
Daviess County Hospital
Owner · Organization
Riddell, Kara
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit therestoracy.com
Medicare data downloads
Original nursing home datasets
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