Reliable Oaks Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, person-centered environment with staff who go above and beyond for resident comfort. However, if you are in the initial inquiry stage, be proactive in following up to ensure you get the information you need, as there has been a historical instance of difficulty reaching management.
Google Reviews
Google Reviews
17 reviews analyzed“Families can expect a highly caring and attentive environment where staff members are frequently praised by name for treating residents like family. The facility is noted for its cleanliness and its ability to handle medical emergencies, though one reviewer noted significant difficulty obtaining information from management in the past.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Clean and well-maintained environment
- Strong responsiveness to medical changes
- Welcoming and family-oriented atmosphere
Concerns
- Difficulty communicating with management for prospective families
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses very brief, low-effort responses that lack detail. While they acknowledge the reviewer by name or offer a simple apology, they do not provide substantive engagement or solutions.
Questions for Your Tour
- 1Since your community has such a warm, family-oriented atmosphere, how do you involve family members in the daily life of the residents?
- 2With such a small and intimate community of 16, how do you ensure each resident's specific daily routine and personal preferences are met?
- 3We've heard wonderful things about how attentive your caregivers are; how do you monitor and communicate any sudden changes in a resident's medical condition to the family?
- 4What is the best way for us to stay in regular contact with the management team to ensure we are all on the same page regarding our loved one's care?
- 5How do you handle medical emergencies or urgent health needs during the overnight hours?
- 6Could you tell us more about the types of social activities or outings planned to keep the residents engaged within the community?
Personalized based on this facility's data
Key Review Excerpts
“The director Elizabeth’s attention to changes in my mother’s health recently allowed us to quickly respond and get her the medical attention needed for a speedy recovery!”
“He had a seizure and stopped breathing. They did CPR until the ambulance came. Elizabeth, the director is wonderful.”
“The staff helps with personal care, but goes above and beyond, they set hair appointments for residents! They truly treat people like family.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Reliable Oaks Assisted Living has had previous inspections identifying issues related to food handling, COVID-19 screening protocols, and various building safety and maintenance standards. However, the facility has no current enforcement actions on record, and previous violations were noted as corrected within a short timeframe.
Oct 16, 2020Routine
Health Code (2 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to screen all residents, staff, and people who come to the facility for signs or symptoms of COVID-19.
Jun 13, 2019Routine12Report
Life Safety Code (11 violations)
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure that all operable windows had insect screens.
The facility failed to ensure the building was kept in good repair.
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
Ownership & Operations
Who Operates This Facility
Reliable Healthcare Services INC
for profit
ELIZABETH WILLIAMS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit reliableoaks.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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