Nursing HomeMedicaid

Rehabilitation Center of Lisbon

Strong Medicare quality ratings; families often praise clean, well-maintained, and aesthetically pleasing facility. Still worth an in-person visit.

905 West Main Street, Lisbon, IA 52253|64 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.7/5

based on 26 Google reviews

(319) 455-2547 Directions

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What this means for your family

While many families report excellent, compassionate care from the nursing staff, there is a recurring and serious pattern of complaints regarding administrative transparency and financial practices. Before committing, we strongly advise you to have a clear, written agreement regarding billing and to establish a formal communication protocol for health updates to avoid the issues reported by other families.

Google Reviews

26 reviews on Google

“The Rehabilitation Center of Lisbon receives highly polarized feedback, with many families praising the facility's physical beauty and the compassionate, family-like atmosphere provided by the nursing staff. However, a significant subset of reviewers reports serious concerns regarding administrative transparency, alleged financial exploitation, and failures in communication during critical end-of-life care. Families should weigh the positive reports of daily care against the intense accusations of management dishonesty and neglect.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained, and aesthetically pleasing facility
Warm, attentive, and compassionate nursing staff
Strong physical and occupational therapy programs
Proactive management during health crises

Concerns

Allegations of financial exploitation and predatory billing practices (mentioned by 3 reviewers)
Poor communication regarding resident health status and end-of-life care (mentioned by 2 reviewers)
Management and administrative staff perceived as rude or dishonest (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 27 analyzed

How They Respond to Reviews

62%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard wonderful things about how clean and well-maintained the facility is; could you show us some of the common areas where residents relax?
2Since your therapy programs are highly regarded, how do you work with the physical and occupational therapy teams to create a personalized recovery plan for a resident?
3How does the nursing staff ensure that family members are kept updated and informed about changes in a resident's health or daily well-being?
4Could you walk us through the specific protocols in place for medication management and how you ensure accuracy for every resident?
5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
6How does the management team handle communication regarding end-of-life care and ensuring all family wishes are respected?

Personalized based on this facility's data

Key Review Excerpts

“This was a beautiful place for my mom to spend her last days, but staff did not call me when my mother was dying to allow me to be there for her last breath on this earth.”

Long-term resident's family · 2019★☆☆☆☆

“The women in this facility care only about getting your money. They will threaten you any way they think they can. They are cold hearted people who can’t keep track of what they tell you.”

Family member · 2025★☆☆☆☆

“The staff is friendly, care deeply about their patients. I have had family members in the facility. I would recommend this facility for anyone who cares about the care and environment for their loved ones!”

Family member · 2025★★★★★

Source: 26 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.67hrs

89%

Registered nurses for medical care

Total Nursing

3.51hrs

86%

All nurses + aides combined

Staff Turnover

48%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

4.1%

Linn

5.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility11.6%

Better than Avg

Here

11.6%

15.3%

17.5%

Linn

21.2%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility14.3%

Better than Avg

Here

14.3%

14.4%

17.6%

Linn

20.6%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility20.4%

Mixed vs Avgs

Here

20.4%

19.4%

25.9%

Linn

26.7%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility15.9%

Better than Avg

Here

15.9%

19.5%

20.7%

Linn

17.1%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility92.1%

Mixed vs Avgs

Here

92.1%

95.5%

95.3%

Linn

91.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility41.9%

Worse than Avg

Here

41.9%

79.8%

73.3%

Linn

80.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility77.7%

Worse than Avg

Here

77.7%

81.8%

84.1%

Linn

83.7%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility4.6%

Worse than Avg

Here

4.6%

1.6%

2.0%

Linn

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Well below state avg (6.2)

2 complaint-triggered

This facility shows a concerning pattern of recurring fire safety and emergency preparedness issues, with sprinkler system problems appearing across three separate surveys and still unresolved as of December 2024. Families have filed complaints that triggered inspections revealing medication errors and safety hazards. While the facility has corrected most deficiencies, the persistent fire safety violations and recent infection control issues suggest ongoing operational challenges that families should carefully consider.

Jan 21, 2026Complaint2 findings

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jan 21, 2026Routine3 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Dec 12, 2024Routine5 findings

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 10, 2024Routine5 findings

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

4deficiencies

Feb 23, 2026InspectionNo deficiencies

Clean