Rehabilitation Center of Hampton
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 13 Google reviews
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What this means for your family
The Rehabilitation Center of Hampton is highly regarded for its warm environment and effective therapy programs, making it a strong candidate for those needing rehabilitation. While the staff is consistently praised, families should be aware that administrative processes may feel slow due to external government regulations, so it is helpful to maintain open communication with the social work team.
Google Reviews
Google Reviews
13 reviews on Google“The Rehabilitation Center of Hampton is consistently praised for its warm, welcoming atmosphere and professional, attentive staff. Reviewers frequently highlight the effectiveness of the rehabilitation therapy team and the facility's strong security measures, though some note that bureaucratic government regulations can sometimes impact the efficiency of administrative processes.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming atmosphere
- Professional and attentive staff
- Effective rehabilitation therapy
- Strong security measures
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility has 52 residents, how does the team ensure personalized attention and consistent care throughout the day?
- 2I noticed your Google reviews highlight a very warm and welcoming atmosphere; how do you foster that sense of community among the residents?
- 3With your strong focus on rehabilitation therapy, could you explain how you coordinate care between the therapy team and the nursing staff to ensure a smooth recovery process?
- 4I see that you have security measures in place; could you walk me through your protocols for resident safety and how you manage medical emergencies after hours?
- 5Since you occasionally engage with feedback online, what is your process for addressing family concerns or suggestions to ensure the quality of care remains high?
- 6What kind of daily activities or social programs are available to keep residents engaged, especially considering the smaller, more intimate size of the facility?
Personalized based on this facility's data
Key Review Excerpts
“We found their friendly, caring and professional staff made my husbands rehab stay carefree and successful. The therapy team was very helpful in teaching a new lifestyle leading him to a safe and independent return home.”
“As you come through the doors. You're greeted with Smiles from the front office to the maintenance personnel. Social Workers etc. They all go over & beyond their Job title.”
“It was very warming when I walked in and I was super impressed with the amount of security there is to get in and out.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports leading to 5 of the 10 deficiencies at this facility. The most recurring issues involve accident prevention and resident safety, with problems appearing in resident protection from abuse and neglect, quality of care, and infection control. While most deficiencies show correction dates, the pattern of family complaints about safety and care quality warrants careful consideration during any visit.
Nov 19, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nov 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 22, 2025Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 7, 2024Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 16, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 20, 2023Routine3
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 29, 2026InspectionClean
Fed violations: 0, State violations: 0
May 28, 2026InspectionClean
Fed violations: 1, State violations: 0
Dec 30, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 19, 2025ComplaintClean
Fed violations: 1, State violations: 0
Nov 18, 2025OtherClean
Fed violations: 1, State violations: 0
Jun 23, 2025InspectionClean
Fed violations: 0, State violations: 0
May 22, 2025InspectionClean
Fed violations: 1, State violations: 0
Aug 22, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Rehabilitation Center of Hampton
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 18 of 89
Ownership & Management
Owners
Ccg Gorgona LLC
Owner · Organization
Gorgona Holdco LLC
Owner · Organization
Gorgona Propco Holdings LLC
Owner · Organization
Gpn Family Trust U/a/d 4/28/08
Owner · Organization
Cascade Capital Holdings LLC
Owner (parent company) · Organization
Cascade Capital Partners LLC
Owner (parent company) · Organization
Gorgona Sub Holdco LLC
Owner (parent company) · Organization
Friedman, Brian
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Avrum
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Rivka
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shabat, Ahuva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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