Rehabilitation Center of Belmond
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and welcoming environment, there are serious reports regarding the consistency of rehabilitation therapy and communication. We strongly recommend that families verify the availability of full-time therapy staff and establish a clear communication plan with the nursing team before admission.
Google Reviews
Google Reviews
23 reviews on Google“The Rehabilitation Center of Belmond receives polarized feedback, with many recent reviewers praising the facility's cleanliness, homelike atmosphere, and friendly staff. However, critical reviews highlight serious concerns regarding inconsistent rehabilitation services, poor communication, and unprofessional behavior by nursing assistants. Families should be aware of the disparity between the positive aesthetic feedback and the reports of neglect and operational failures.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Homelike and welcoming atmosphere
- Friendly and professional administrative leadership
- Responsive to initial inquiries and tours
Concerns
- Inconsistent or inadequate rehabilitation therapy (mentioned by 2 reviewers)
- Poor communication and coordination of care (mentioned by 2 reviewers)
- Staff neglect and unprofessional behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2Since rehabilitation is a key part of your services, could you walk me through how you ensure consistency in therapy sessions and progress tracking for residents?
- 3What specific protocols do you have in place to ensure that families stay well-informed and updated regarding their loved one's care plan and any changes in their health?
- 4Given the importance of medication management, what steps does your nursing team take to ensure accuracy and timely administration for all residents?
- 5How do you foster a sense of community and keep residents engaged with daily activities, especially given the smaller, more intimate size of your 44-resident facility?
- 6In the event of a medical emergency, what is the immediate process for stabilizing a resident and notifying their family members?
Personalized based on this facility's data
Key Review Excerpts
“No real rehab provided. Most of the therapists are part time fill in. Communication between staff seems to be an issue.”
“Facility leaders have open doors to hear any concerns and are quick to find the right solution.”
“This is the most neglectable place your loved one could go to. As someone who works in healthcare, i understand how busy it can be, but decent hygiene shouldn't have to sacrificed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has deficiencies across multiple surveys, with families filing at least one complaint about nursing staffing levels. The main problem areas include quality of care issues (pressure ulcer prevention, nutrition, respiratory care), emergency preparedness, and care planning standards. Most deficiencies appear to be corrected by the facility, though emergency preparedness and care quality issues have persisted across different survey periods, suggesting ongoing challenges with maintaining consistent standards.
Apr 17, 2025Routine8
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Apr 25, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 25, 2024Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Feb 9, 2023Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 14, 2026InspectionClean
Fed violations: 0, State violations: 0
Apr 23, 2026InspectionClean
Fed violations: 2, State violations: 0
Dec 30, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 4, 2025ComplaintClean
Fed violations: 0, State violations: 0
May 27, 2025InspectionClean
Fed violations: 0, State violations: 0
Apr 17, 2025InspectionClean
Fed violations: 5, State violations: 0
Jun 10, 2024InspectionClean
Fed violations: 0, State violations: 0
Apr 25, 2024InspectionClean
Fed violations: 4, State violations: 0
Ownership & Operations
Who Operates This Facility
Rehabilitation Center of Belmond
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 17 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner (parent company) · Organization
Oakway Operations LLC
Owner (parent company) · Organization
Friedman, Brian
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Avrum
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Rivka
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shabat, Ahuva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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