Regency Park Nursing & Rehab Center of Carroll
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
Regency Park is highly regarded for its compassionate staff and strong communication, making it a strong candidate for families prioritizing resident dignity and family involvement. While the reviews are overwhelmingly positive, we recommend scheduling a tour to observe the current atmosphere and verify that the high level of care described aligns with your loved one's specific needs.
Google Reviews
Google Reviews
12 reviews on Google“Regency Park Nursing & Rehab Center of Carroll receives high praise for its compassionate and attentive nursing staff who treat residents like family. Families frequently highlight the facility's commitment to individualized care, cleanliness, and effective communication, though some older reviews express vague dissatisfaction without providing specific details.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong communication with families
- Clean and well-maintained facility
- Effective rehabilitation and skilled nursing services
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a high 5-star overall rating, what do you feel is the most important thing your team does to maintain that level of excellence for your residents?
- 2I've noticed many families mention how great the communication is here; how do you keep loved ones updated on daily care or any changes in health?
- 3Since you offer both skilled nursing and rehab services, how do you transition a resident from intensive therapy back into their regular daily routine?
- 4What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
- 5How does the nursing team handle medical emergencies or urgent changes in a resident's condition during the overnight hours?
- 6The facility looks very well-maintained; what is your routine for ensuring the living spaces stay clean and comfortable for everyone?
Personalized based on this facility's data
Key Review Excerpts
“The administrator at the community, Jim Feauto, was wonderful. He was in constant communication with my family to ensure my dad's transfer to Regency Park went smoothly.”
“They encouraged her to get better when she was skilled and they always worried about her when she was sick!”
“Great care, as my father was there for over 4years. Clean and neat! Food is awesome you never can go hungry!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 4 of 12 deficiencies, indicating ongoing concerns about care quality, nursing staff competency, and resident rights. The most recurring issues involve care planning and assessment standards, nursing services, and infection control protocols. While all deficiencies show correction dates, the pattern of complaint-triggered violations suggests families should carefully evaluate whether this facility meets their loved one's needs.
Nov 20, 2025Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 4, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 31, 2024Routine3
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Aug 27, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Aug 24, 2023Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 10, 2023Complaint2
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Regency Park Nursing & Rehab Center of Carroll
for profit
Chain Affiliation
Campbell Street Services
20 facilities nationwide
Chain avg rating: 2.1/5 · Rank 1 of 16 (Best)
Ownership & Management
Owners
Holdco Goldfinch, LLC
Owner · Organization
Chitai Investment, LLC
Owner (parent company) · Organization
Holdco Tabletop, LLC
Owner (parent company) · Organization
Investco Tabletop, LLC
Owner (parent company) · Organization
Techcare CORP
Owner (parent company) · Organization
Curcio, Dominic
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit carrollregencynursinghome.com
Medicare data downloads
Original nursing home datasets
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