Redwood Grove Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 54 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation, as multiple families report significant physical progress due to the skilled therapy team. While the facility has clearly improved its reputation and cleanliness, you should monitor the consistency of the activity schedule and be aware of potential noise from roommates in shared spaces.
Google Reviews
Google Reviews
54 reviews on Google“Redwood Grove Post Acute has undergone a significant transformation, with recent reviews highly praising a complete turnaround in care quality and facility cleanliness. Families frequently highlight the exceptional rehabilitation and therapy teams, though some older reviews and a few recent notes mention inconsistent activity scheduling and occasional roommate noise issues.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy teams
- Attentive and compassionate nursing staff
- Clean and modernized facility
- Professional and welcoming administration
Concerns
- Inconsistent activity scheduling (mentioned by 2 reviewers)
- Roommate noise/disturbances (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
The owner provides personalized responses to positive reviews, often expressing gratitude and pride in their staff. For negative or mediocre reviews, they attempt to engage the reviewer or provide contact information, though they occasionally use a defensive tone to dispute specific claims.
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation and therapy teams here; could you tell us more about how they work with residents to regain their independence?
- 2Since the nursing staff is so highly regarded, how do you ensure that level of attentive care is maintained during shift changes?
- 3What does a typical weekly schedule look like for residents, and how do you ensure there is a variety of engaging activities available every day?
- 4How do you manage the environment in shared rooms to ensure that all residents can enjoy a peaceful and quiet atmosphere?
- 5Could you walk us through the protocols in place for handling medical emergencies or urgent health changes during the night?
- 6We noticed the facility is very clean and modern; how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team has also been wonderful. They’re encouraging, realistic, and truly focused on helping residents regain strength”
“I know this place hasn’t had a great reputation in the past but boy has it done a complete turnaround! Give them a try, you won’t be disappointed!”
“I was unable to walk due to a back injury and thanks to the work I did with the physical therapists here I’m walking out of here today!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing concerns with multiple families filing complaint reports, triggering 12 deficiencies over the three-year period. The most recurring problems involve medication management, resident care and treatment quality, and safety hazards. Recent complaints in 2024-2025 cite issues with abuse prevention, improper patient transfers, and inadequate care according to physician orders, suggesting persistent care quality problems that families should carefully investigate before choosing this facility.
Dec 1, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Mar 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 6, 2025Routine13
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 21, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 9, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 4, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Redwood Grove Post Acute
for profit
Ownership & Management
Owners
Nichol, Joshua
Owner
Suchomel, Scott
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit redwoodgrovepa.com
Medicare data downloads
Original nursing home datasets
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