Redbanks Colonial Terrace
Strong Medicare quality ratings; families often praise friendly and helpful staff. Still worth an in-person visit.
based on 11 Google reviews
Watch Redbanks Colonial Terrace
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While some families report excellent communication and kind staff, others have identified significant concerns regarding facility hygiene and resident grooming. We strongly recommend conducting an unannounced visit to inspect the cleanliness of the living areas and asking management specifically how they ensure consistent hygiene standards for all residents.
Google Reviews
Google Reviews
11 reviews analyzed“Redbanks Colonial Terrace receives highly polarized feedback, with some families praising the cleanliness and staff attentiveness while others report severe hygiene issues and neglect. Concerns regarding basic sanitation and resident grooming have been raised, contrasting with reports of proactive communication and friendly service.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff
- Clean and well-maintained facility
- Proactive communication with families
Concerns
- Poor facility hygiene and cleanliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have mentioned how proactive your communication is; how do you typically keep loved ones updated on daily changes or health updates?
- 2With such a high health inspection rating, what specific protocols do you have in place to ensure the facility stays consistently clean and well-maintained?
- 3Since the staff is often described as very friendly, how do you foster that culture of care during busy shifts?
- 4What does a typical day of social activities and engagement look like for the residents here?
- 5How is the nursing staff structured during the night shifts to ensure medical needs are met if an emergency arises?
- 6Can you help me understand the breakdown of the monthly costs and what specific services are included in the pricing?
Personalized based on this facility's data
Key Review Excerpts
“I watched how the people working their were very kind to the ones receiving care.the 7 months my mother was their I had calls from the nurse keeping me informed almost dayly toward the end.”
“The staff was very friendly and helpful! The facility was very clean and inviting!!!”
“The odor of urine and feces was overwhelming upon entry. Our family member (who is a veteran of the United States) hadn't had nails clipped in weeks, smelled much too strongly of urine, and the rug in the room next to the bed was covered in food and dirt.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
1
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Redbanks Colonial Terrace has 8 deficiencies across two surveys with no complaint-triggered violations, indicating residents and families haven't filed federal reports. The facility shows recurring issues with building safety systems (fire safety, electrical systems) and had previous problems with care planning, medication labeling, and infection control. All deficiencies have correction dates, suggesting the facility addresses identified problems, though the recent 2025 survey found multiple fire safety violations.
Jul 18, 2025Routine4
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Jun 20, 2019Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Redbanks Colonial Terrace
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit redbanks.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.