Redbank Center for Rehabilitation and Healing
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 104 Google reviews

Watch Redbank Center for Rehabilitation and Healing
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility has undergone recent renovations and has a dedicated physical therapy team, the reports of medical neglect and poor hygiene are concerning. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's room cleanliness and ensure their medical needs are being met consistently.
Google Reviews
Google Reviews
104 reviews on Google“Redbank Center for Rehabilitation and Healing receives polarized feedback, with many recent reviews praising the facility's recent renovations and friendly staff, while others report severe concerns regarding medical neglect and poor food quality. Families should be aware that while some visitors report a welcoming environment and successful rehabilitation, others have documented serious issues such as medication errors, lack of hygiene, and inadequate attention to residents' basic needs. The facility appears to be under new management, which some reviewers credit for improvements, though inconsistent care remains a significant point of contention.”
Quality Themes
Tap a score for detailsStrengths
- Recent facility renovations
- Friendly and welcoming staff
- Effective physical therapy services
- Convenient location for local families
Concerns
- Poor food quality and inedible meals (mentioned by 4 reviewers)
- Lack of cleanliness and unsanitary room conditions (mentioned by 3 reviewers)
- Neglect regarding medical care and medication management (mentioned by 3 reviewers)
- Inadequate response times for basic assistance (bathroom/hygiene) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 107 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the recent renovations to the facility, could you show us some of the updated living spaces and common areas?
- 2We've heard great things about the physical therapy services here; how do you tailor those programs to meet an individual's specific recovery goals?
- 3What is the daily meal schedule like, and how do you ensure the food is both nutritious and appetizing for the residents?
- 4Could you walk us through your process for medication management and how you ensure all medical needs are addressed promptly?
- 5How do you ensure that staff are available and responsive when a resident needs assistance with basic hygiene or bathroom needs?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The facility has been renovated and looks very nice but my family member stayed here for over 4 weeks and the stay was quite horrifying! Our first night we were there the nurse “forgot” to list my family members meds on the paperwork that was brought over from the hospital.”
“My father is currently at this facility, he has dementia. It is sad that they just leave him in his wheelchair 20 out of 24 hours in a day. If he needs to go to the bathroom, he has to wait for an aid, most of the time he winds up going in his diaper as the aid doesn't come right away.”
“Unfortunately my review is about the lack of cleanliness. My father’s room was dirty. The floor was dirty, dusty, stained, and look like it hadn’t been cleaned in weeks.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Redbank Center shows a pattern of recurring issues across multiple surveys, particularly with fire safety systems, infection control, and medication management appearing repeatedly from 2020 through 2025. One family filed a complaint about medication errors in 2025. While all deficiencies have correction dates, the persistence of similar problems across three years suggests ongoing challenges with maintaining consistent safety and care standards.
Feb 27, 2025Routine19
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 27, 2025Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 11, 2023Routine16
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 28, 2020Routine5
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Redbank Center for Rehabilitation and Healing
for profit
Chain Affiliation
Infinite Care
21 facilities nationwide
Chain avg rating: 3.2/5 · Rank 14 of 20
Ownership & Management
Owners
Rb Snf Operations Holdings LLC
Owner · Organization
Ch Rb Holdings LLC
Owner (parent company) · Organization
Cw Rb Holdings LLC
Owner (parent company) · Organization
Seam NY 2020 Trust
Owner (parent company) · Organization
Czh Investments LLC
Owner (parent company) · Organization
Koi Equities LLC
Owner (parent company) · Organization
Sk Rb Holdings LLC
Owner (parent company) · Organization
Herzka, Chaim
Owner (parent company)
Klein, Solomon
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Official Website
Visit redbankrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Shp VI Shrewsbury, LLC
< 1 miAssisted Living · Shrewsbury, NJ
Mira Vie at Tinton Falls Opco, LLC
< 1 miAssisted Living · Tinton Falls, NJ
Shp V Shrewsbury LLC
1.7 miAssisted Living · Tinton Falls, NJ
Well Bl Opco LLC
1.8 miAssisted Living · Shrewsbury, NJ
Welltower Opco Group LLC
2.0 miAssisted Living · Lincroft, NJ
Complete Care at Shrewsbury LLC
2.1 miNursing Home · Shrewsbury, NJ