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Assisted Living

Red Oak Residence of North Bend

Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.

650 E North Bend Way, North Bend, WA 9804538 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
5.0/5

based on 9 Google reviews

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Red Oak Residence of North Bend Assisted Living in North Bend, WA — Street View
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What this means for your family

Red Oak Residence is highly regarded for its compassionate staff and supportive management, making it a strong candidate for families prioritizing a welcoming environment. While reviews are overwhelmingly positive, they are also quite brief; we recommend scheduling a tour to observe daily interactions and asking specific questions about the range of activities provided.

Google Reviews

Google Reviews

9 reviews on Google
Red Oak Residence of North Bend is consistently praised for its welcoming and compassionate staff who support residents during difficult transitions. Families highlight the facility's strong management team and their ability to simplify administrative processes for new residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and caring staff
  • Welcoming atmosphere for new residents
  • Effective and helpful management team
  • Strong administrative support during move-in

Rating Trends

Tap a year to see what changed

2345.02014(1)5.02015(1)5.02017(2)5.02018(3)5.02021(1)5.02024(1)5.02025(1)

Distribution · 10 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since your team is known for being so welcoming to new residents, how do you help someone integrate into the community during their first few weeks here?
  • 2With a smaller capacity of 38 residents, how does the staff ensure that everyone gets personalized attention while maintaining the warm, close-knit atmosphere mentioned by families?
  • 3I noticed your management team is very active in responding to feedback; how do you incorporate family input into the daily activity schedule to keep things engaging for everyone?
  • 4Given your reputation for strong administrative support, what does the process look like for coordinating medical appointments or communicating changes in care needs with family members?
  • 5How does the staff balance the need for safety with maintaining a sense of independence and freedom for residents throughout the day?
  • 6In the event of a medical emergency, what is your specific protocol for notifying family members and ensuring the resident receives immediate care?

Personalized based on this facility's data


Key Review Excerpts

Jarad and Kym especially made the move in and communication very easy, especially with the endless administrative tasks that need to happen when someone moves to this stage in life.

Daughter of resident · 2024★★★★★

You are all amazing. You made my dads last time here with all of us a blessing. He was truly happy these last years. You all show true compassion and intergerity.

Resident's family · 2021★★★★★

Wonderful Home/Place that is very well managed by friendly, caring & compassionate Management who are truly good people.

Family member · 2018★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

9total
61deficiencies
Dec 5, 2025Inspection

There is an additional cover letter dated 02/26/2026 stating that these deficiencies were corrected.

Service agreement planningWAC 388-78A-2130

Facility failed to assess and update the service plan for Resident 2, specifically regarding medical equipment (air pump/mattress) and bed rails.

Tuberculosis Testing method RequiredWAC 388-78A-2481

Facility failed to ensure intradermal TB tests were read within 48-72 hours after administration for staff.

Intermittent nursing services systemsWAC 388-78A-2320

Facility failed to ensure safe wound management was provided; unlicensed care staff performed wound care without proper nurse delegation.

Background checksWAC 388-78A-2466

Facility failed to complete a WA State name and date of birth background check every two years for 1 of 2 sampled staff (Staff F).

Background checks Employment Provisional hireWAC 388-78A-24681

Facility failed to ensure staff completed the National Fingerprint background check within 120 days during provisional hire; Staff A worked 174 days before completion.

Tuberculosis One testWAC 388-78A-2483

Facility failed to ensure a new staff member (Staff A) completed a one-step TB test within three days of hire despite a previous negative blood test.

Nov 19, 2025Fire

Facility was previously 'Disapproved' on 08/21/2025 and 09/22/2025, but was found to have all violations corrected as of the 11/19/2025 inspection.

Extension CordsIFC 603.6 2021Corrected Sep 22, 2025

Extension cord routed under the door to the first floor mechanical room.

Owner's Responsibility (Fire-resistance)IFC 701.6 2021Corrected Sep 22, 2025

Unable to provide documentation that the annual fire resistance rated construction material inspection has been completed.

Inspection and Maintenance (Fire Doors)IFC 705.2 2021Corrected Sep 22, 2025

Missing annual fire door inspection documentation; room doors 115, 303, and 305 were blocked open.

Door OperationIFC 705.2.4 2021Corrected Sep 22, 2025

Fire rated cross corridor door near room 308 was dragging and would not close/latch.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2021Corrected Sep 22, 2025

Unable to provide documentation for monthly single station smoke alarm testing.

Existing Buildings (FDC signage)IFC 912.2.2 2021Corrected Sep 22, 2025

Fire department connection not visible from the street; signage required.

Clear Space Around ConnectionsIFC 912.4.2 2021Corrected Sep 22, 2025

Shrubbery obstructing working clearance of 36 inches around the fire department connection.

Inspection and Maintenance (Standpipe)IFC 912.7 2021Corrected Sep 26, 2025

Unable to provide documentation for 5-year hydrostatic test of dry standpipe system.

Emergency Power for IlluminationIFC 1008.3.1 2021Corrected Sep 22, 2025

Deficiencies in emergency lighting in main hallway, hallway near 309, and near 302.

Exit SignsIFC 1013.1 2021Corrected Sep 22, 2025

No exit sign above main entry door near office.

Internally Illuminated Exit SignsIFC 1013.5 2021Corrected Sep 22, 2025

Exit signs in west and east side stairwells failed testing.

Fire DrillsWAC 212-12-044Corrected Sep 22, 2025

Improperly conducted drills during shift changes; missing required 12 drills in previous 12 months.

Dec 17, 2024Investigation

Follow-up inspection on 2024-12-17 confirmed that the previous deficiency (WAC 388-78A-2040-2) was corrected and the facility met licensing requirements.

Other requirements - State fire marshal approvalWAC 388-78A-2040-2Corrected Dec 9, 2024

Facility failed a second State Fire Marshal inspection on 10/03/2024, identifying multiple fire safety violations and failing to meet required fire safety regulations for 11 of 11 residents.

Oct 3, 2024Fire

Inspection on 10/03/2024 was a re-inspection following an inspection on 07/30/2024. Several previous items (Installation, Listed and Labeled, Owner's Responsibility, Penetrations, Obstructed Locations, Smoke Alarm Maintenance, Smoke Detector Sensitivity, Maintenance, Spare Sprinklers, and Fire Door Inspection) were noted as 'Corrected'.; Approval Status: Disapproved. Next inspection scheduled on or after: 08/29/2024.

Testing and MaintenanceIFC 903.5

Facility unable to provide documentation for their forward flow test.

Extinguishing System ServiceIFC 904.13.5.2

Facility unable to provide a correction report for their kitchen suppression system; current report shows deficient exhaust fan operation upon system activation.

Circuit Identification and AccessibilityNFPA 72 10.6.5.2

Facility does not have a lockout device on the fire alarm breaker in the kitchen to lock it in the 'ON' position.

Latching hardware operates and secures the door
Auxiliary hardware items that interfere or prohibit operation are not installed on the door or frame
No field modification to the door assembly have been preformed that void the label
Meeting edge protection, gasketing and edge seals where required, are inspected to verify their presence and intertie
Signage affixed to a door meets the requirements listed in 4.1.4
Jun 18, 2024Inspection

There is a follow-up document referenced (Compliance Determination 45713) indicating all listed deficiencies from 41954 were corrected by 08/15/2024.

Water supplyWAC 388-78A-2950Corrected Jun 6, 2024

Hot water temperatures in 5 of 5 sampled sinks were above the 120F maximum limit.

Tuberculosis Testing RequiredWAC 388-78A-2480

Facility failed to ensure Staff B was screened for tuberculosis within three days of employment.

Reporting abuse and neglectWAC 388-78A-2630Corrected Jun 7, 2024

Facility failed to prominently post the toll-free telephone number for reporting abuse and neglect in a conspicuous place.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jul 2, 2024

Facility failed to ensure Staff A and Staff C completed facility orientation.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Jul 3, 2024

Facility failed to update the Individual Service Plan (ISP) for Resident 2, specifically missing diabetic documentation and instructions.

Resident rightsWAC 388-78A-2660Corrected Jul 3, 2024

Facility failed to ensure residents could review the last DSHS inspection report.

Nonavailability of medicationsWAC 388-78A-2240

Facility failed to ensure Resident 3 had prescribed Aspercreme lidocaine patches available and administered as ordered.

LaundryWAC 388-78A-3040Corrected Jun 5, 2024

First and third floor laundry room ventilation systems were non-functional.

Full assessment topicsWAC 388-78A-2090

Facility failed to assess the ability of Resident 2 to self-administer medications.

Content of resident recordsWAC 388-78A-2410

Facility failed to correctly document medication administration for Resident 3.

Nov 20, 2023Fire

All violations from previous inspections (6/26/2023 and 8/2/2023) were verified as corrected on the 11/20/2023 inspection.

Means of Egress - Storage in BuildingsIFC 315.3.1 2018Corrected Aug 2, 2023

Combustible materials stored in 1st floor east stairway (as of 6/26/23).

Penetrations - Maintaining ProtectionIFC 703.1 2018Corrected Aug 2, 2023

Unprotected penetrations in 3rd floor electrical room, 2nd floor electrical room, and new wifi cabling installations through fire walls (as of 6/26/23).

Inspection, Testing and MaintenanceIFC 907.8 2018Corrected Nov 20, 2023

Missing fire alarm documentation: annual report, sensitivity testing, nuisance log, alarm testing, and certifications.

Extension CordsIFC 604.5 2018Corrected Aug 2, 2023

Extension cords stapled to exterior of building and used across entrance (as of 6/26/23).

Door OperationIFC 705.2.4 2018Corrected Nov 20, 2023

Fire doors failing to close and latch automatically in 3rd floor library, resident room 113, and resident room 115 (observed 6/26/23 and 8/2/23).

Buildings (Emergency Illumination)IFC 1008.3.2 2018Corrected Nov 20, 2023

Emergency lighting/illumination issues identified in South Stairwell (2nd/3rd floor) and East Stairwell (1st floor).

CleaningIFC 607.3.3 2018Corrected Aug 2, 2023

Required semi-annual hood cleaning records not provided (as of 6/26/23).

Testing and MaintenanceIFC 903.5 2018Corrected Nov 20, 2023

Missing required sprinkler system testing and inspection paperwork (internal pipe, flow test, backflow, FDC hydro, quarterly inspections).

Fire/Smoke Dampers and Door InspectionNFPA 80Corrected Nov 20, 2023

Lack of required 4-year fire/smoke damper inspection and annual fire door inspection documentation.

Owner's ResponsibilityIFC 701.6 2018Corrected Aug 2, 2023

Lack of required documentation and annual inspection schedule for fire-resistance-rated construction (as of 6/26/23).

Extinguishing System ServiceIFC 904.12.5.2 2018Corrected Nov 20, 2023

Missing documentation for semi-annual servicing, fusible link replacement, and NAFED certification.

Sep 21, 2023Investigation

A follow-up inspection on 12/04/2023 found no deficiencies and that the specific WAC 388-78A-2040 deficiency was corrected.

Other requirementsWAC 388-78A-2040Corrected Nov 27, 2023

Facility failed a second State Fire Marshal inspection and was out of compliance with required fire safety regulations.

Aug 2, 2023Fire

Inspection status: Disapproved. Next inspection scheduled on or after 9/4/2023.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54A

Annual inspection documentation for fire-resistance-rated construction not provided.

Extinguishing System ServiceIFC 904.12.5.2 2018

Missing documentation for semi-annual servicing, annual fusible link/sprinkler head replacement, and NAFED certification.

Means of Egress - Storage in BuildingsIFC 315.3.1 2018

Combustible materials stored in 1st floor east stairway (as of 6/26/23).

Penetrations - Maintaining ProtectionIFC 703.1 2018

Unprotected penetrations in 3rd floor electrical room, 2nd floor electrical room, and areas with new wifi cabling.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2018

Missing documentation for annual report, sensitivity testing, nuisance log, monthly alarms test, and NICET/ES/NTS certification.

Extension CordsIFC 604.5 2018

Extension cords found running from electrical room under door and stapled to exterior; extension cord used across entrance.

Door OperationIFC 705.2.4 2018

Fire doors failing to close and latch automatically in 3rd floor library, resident room 113, and resident room 115.

Emergency Electrical SystemIFC 1008.3.2 2015/2018

Issues with emergency illumination in South stairwells (2nd/3rd floor) and East stairwell (1st floor).

CleaningIFC 607.3.3 2018

Required semi-annual hood cleaning documentation not provided.

Testing and Maintenance (Sprinkler)IFC 903.5 2009-2018

Missing documentation for 5-year internal pipe testing, annual forward flow test, backflow internal pipe test, FDC hydro testing, and quarterly inspections.

Fire/Smoke Dampers and Fire Door InspectionNFPA 80

Missing documentation for 4-year fire/smoke damper inspection and annual fire door inspection/testing schedule.

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References & Resources

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