Reviewer concerns include severe cleanliness and pest issues including cockroaches and bedbugs — investigate before committing.
based on 5 Google reviews
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Reviewer feedback for Reastheaven 2 suggests areas to investigate further. Common concerns include: severe cleanliness and pest issues including cockroaches and bedbugs, inadequate personal allowance for residents. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution as recent reviews highlight severe sanitary issues including reports of cockroaches and bedbugs. While one older review praises the kindness and patience of the staff, the most recent feedback is overwhelmingly negative regarding the facility's overall condition and management.
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Distribution · 5 analyzed
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Key Review Excerpts
“Been taken care of by generous staff who are very kind,patient, and caring.. Would recommend this place to family and friends. Mostly a great experience since day one.”
“Rest HELL is very bad and not clean at all they have Cockroaches and Bedbugs. I would never recommend this place for a Rat to live in.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2026, REASTHEAVEN 2 underwent 30 inspections, resulting in 8 clean reports and 50 recorded violations. The documented findings include issues regarding staff conduct, improper storage of cleaning supplies and hazardous materials, and lapses in required training and reporting procedures.
The sink drain in the 1st floor shower room was clogged and unable to drain.
Numerous training records for direct care staff did not include the length of the course.
The emergency exit door near the 1st floor shower room was being held closed with bricks due to a detached latch plate.
Small black stains, appearing to be bedbug residue, were present on a resident mattress cover.
No deficiencies are reported in this inspection record.
Live bed bugs were observed on residents' sheets and mattresses in bedroom #2, along with blood smears on linens.
Three live cockroaches were observed crawling on the wall behind the dining room countertop.
The resident-home contract for resident FJ was not signed by the administrator or designee.
Staff training records for two direct care staff members could not be located and were not provided to the Department upon request.
The resident-home contract for resident FJ was not dated.
Unsanitary conditions were observed in a resident's room, including piles of chewed tobacco on a dresser and the presence of bugs and gnats.
The home failed to report an incident to the Department involving a resident hospitalization and allegations of inadequate food.
Surfaces were not in good repair, including exposed nails on a door, a cracked concrete divot in the shower room, and an insecure emergency exit door.
The door lock on the combination bathroom and shower room was inoperable, compromising resident privacy.
The staff training plan lacked projected training dates, training length, and specific staff attendees.
Evidence of bed bug infestation was found, including live bugs on bed sheets and on the floor of a shared resident bedroom.
Reastheaven 2 LLC
for profit
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