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Nursing HomeMedicaid

Reagan County Care Center

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

1300 North Main, Big Lake, TX 7693242 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 2 Google reviews

Reagan County Care Center Nursing Home in Big Lake, TX — Street View
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What this means for your family

Choosing Reagan County Care Center means your loved one is in a facility that ranks well on Medicare quality measures. While no facility is perfect, the clinical data here is encouraging.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.58hrs
78%
Registered nurses for medical care
Total Nursing
4.85hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility39.5%
Worse than Avg
Here
39.5%
US
19.4%
TX
14.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
15.3%
TX
14.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
14.4%
TX
16.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
TX
3.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.4%
Worse than Avg
Here
71.4%
US
81.8%
TX
89.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
20penalties
Near state avg (9.1)
9 complaint-triggered
$135,642 in fines

Most deficiencies (9 of 13) resulted from families filing complaints, indicating ongoing care concerns. The facility shows recurring problems with resident care planning and assessment, infection control, and medication management across multiple surveys from 2023 to 2025. While the facility has correction plans in place, the pattern of repeated issues in core care areas suggests potential quality challenges that families should carefully investigate.

Jan 14, 2026Complaint
1
0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

May 15, 2025Routine
2
0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

May 15, 2025Complaint
3
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Apr 4, 2024Complaint
5
0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0637ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Feb 23, 2023Routine
2
0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Federal Penalties

Fine

Feb 20, 2024

$4,893

Fine

Feb 12, 2024

$4,893

Fine

Jan 22, 2024

$14,679

Fine

Jan 8, 2024

$4,893

Fine

Jan 2, 2024

$4,545

Fine

Dec 11, 2023

$13,635

Fine

Nov 20, 2023

$4,545

Fine

Nov 13, 2023

$4,545

Fine

Nov 6, 2023

$4,545

Fine

Oct 30, 2023

$4,545

Fine

Oct 23, 2023

$4,545

Fine

Oct 17, 2023

$4,545

Fine

Oct 10, 2023

$4,545

Fine

Oct 2, 2023

$4,545

Fine

Sep 25, 2023

$4,545

Fine

Sep 18, 2023

$4,545

Fine

Sep 11, 2023

$4,545

Fine

Aug 21, 2023

$13,635

Fine

Jul 17, 2023

$12,587

Fine

May 23, 2023

$3,496

Ownership & Operations

Who Operates This Facility

Owner / Operator

Reagan Hospital District

Organization Type

for profit

Administrator

JONATHON VOELKEL

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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