Raya's Paradise of San Clemente
Families consistently rate this highly — reviewers highlight luxurious, resort-style facility with ocean views. Schedule a visit to confirm the fit.
based on 32 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a luxury, high-end environment with exceptional staff-to-resident ratios for memory care. However, you should perform due diligence regarding billing practices and administrative handling of personal property, as one family reported significant issues with refunds and damaged belongings.
Google Reviews
Google Reviews
32 reviews on Google“Raya's Paradise is highly regarded for its luxurious, resort-like environment and exceptional staff attentiveness, particularly for memory care and hospice needs. While most families praise the beautiful ocean views and high staff-to-resident ratios, one serious report of financial mismanagement and property damage during a bereavement period warrants investigation.”
Quality Themes
Tap a score for detailsStrengths
- Luxurious, resort-style facility with ocean views
- Attentive and compassionate nursing and care staff
- High staff-to-resident ratio
- Clean and well-maintained environment
- High-quality dining and chef-prepared meals
Concerns
- Financial disputes and property damage during bereavement
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and professional responses to detailed reviews, often mirroring the reviewer's sentiment. However, they also rely heavily on repetitive templates for several different 5-star reviews.
Questions for Your Tour
- 1With such a beautiful resort-style setting and ocean views, what kind of daily social activities or outings do you organize to help residents enjoy the scenery?
- 2I noticed how much the management values communication with families through their review responses; how do you typically keep us updated on our loved one's well-being?
- 3The chef-prepared meals sound wonderful; could you tell us more about how much input residents have in the dining experience and menu variety?
- 4Since the nursing staff is highly regarded for being so attentive, how is medical care and monitoring handled during the overnight hours?
- 5In the event of a sudden change in health or a medical emergency, what is the specific protocol for contacting the family and coordinating care?
- 6How does the facility manage property maintenance and ensure that the environment remains as pristine and luxurious as it appears?
Personalized based on this facility's data
Key Review Excerpts
“Raya’s clearly stood out with a beautiful resort-like facility that offered a better staff to resident to ratio than other facilities I visited.”
“Not only did it take nearly two months to receive a refund for overpayment we were promised by Monica, but they also damaged our mother's ring and refused to r”
“The high staff to resident ratio ensured better care and hygiene than what we could accomplish even with 24 hr home care.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 14, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 21, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 18, 2026ComplaintClean
This report details an investigation into allegations of resident neglect leading to hospitalization and failure to report an incident. The investigation found conflicting information regarding the allegations, leading the department to deem the claims unsubstantiated. No specific deficiencies were cited in the final report.
Mar 18, 2026OtherClean
This report details an investigation into allegations of resident neglect leading to hospitalization and failure to report an incident. The investigation found conflicting information regarding the allegations, leading the department to deem the claims unsubstantiated. No specific deficiencies were cited in the final report.
Mar 5, 2026ComplaintClean
This report details an investigation into a complaint alleging that facility staff allow residents to smoke in non-smoking areas. The investigation found that the allegation was Unfounded, as staff and residents provided accounts that did not substantiate the complaint. No deficiencies were cited in this report.
Jan 15, 2026OtherClean
The facility underwent an unannounced health and safety case management visit. The Licensing Program Analyst observed that the facility appears clean, safe, and sanitary, and noted ample staffing in the memory care unit. No health or safety concerns were observed during the visit.
Dec 23, 2025ComplaintClean
The facility underwent an unannounced case management visit in conjunction with a complaint visit. The Licensing Program Analysts observed that the facility appeared clean, safe, and sanitary, and noted ample staffing in the memory care unit. No health or safety concerns were observed during the visit.
Dec 23, 2025OtherClean
The facility underwent an unannounced case management visit in conjunction with a complaint visit. The Licensing Program Analysts observed that the facility appeared clean, safe, and sanitary, and noted ample staffing in the memory care unit. No health or safety concerns were observed during the visit.
Ownership & Operations
Who Operates This Facility
Rp of Sc INC
WESTPHALN, MONICA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit rayasparadise.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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