Ranger Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (62%)
Bottom 25% in Texas · Critically understaffed (RN) · $21,645 in fines
What this means for your family
This facility presents significant risks regarding staff professionalism and data security. While some note the facility is clean, the documented issues with staff refusing to facilitate family communication and an instance of employee-driven identity theft are major red flags that require immediate investigation during a tour.
Google Reviews
Google Reviews
12 reviews analyzed“Families should exercise extreme caution due to serious allegations regarding staff unprofessionalism and a specific instance of identity theft by an employee. While some reviewers mention nice staff and cleanliness, others report severe communication breakdowns and a lack of empathy from the administration.”
Quality Themes
Tap a score for detailsStrengths
- Clean environment
- Friendly staff members
Concerns
- Unprofessional and rude communication from staff (mentioned by 2 reviewers)
- Serious security and integrity issues involving employee theft
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how clean the facility is kept; how do you maintain that standard of cleanliness throughout the day?
- 2How do you ensure that communication between the nursing staff and family members stays clear and consistent?
- 3What specific protocols do you have in place to ensure the safety and security of residents' personal belongings and the facility?
- 4With the recent focus on improving staffing levels, what steps are being taken to ensure there is always enough high-quality care available for each resident?
- 5Can you tell us about the daily activities and social opportunities available to help residents stay engaged with one another?
- 6In the event of a medical emergency during the night, what is the immediate process for getting a resident the care they need?
Personalized based on this facility's data
Key Review Excerpts
“I had the WORST experience with this so called nursing home. I called to talk to my and they would NOT let me talk to her. They were the RUDEST, most unprofessional people I have EVER talked to!!”
“Sad that one of the employees there stole my identity “Candace Wells” if she and her partner went through all the trouble to be able to access my accounts i could only imagine how easy it would be for her to steal any patient information on there.”
“The staff are very nice,clean”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
5
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Residents with a long-term catheter
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ranger Care Center has faced multiple family complaints resulting in 7 deficiencies, with recent safety and staffing concerns in January 2026. The facility shows recurring problems with care planning, accident prevention, and food safety across all four surveys from 2023-2026. While all issues have correction plans, the persistent nature of problems in care planning and safety supervision, combined with ongoing complaint-driven investigations, suggests families should carefully evaluate current conditions before making a decision.
Jan 15, 2026Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Environmental Deficiencies
Keep all essential equipment working safely.
Mar 5, 2025Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 22, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 22, 2024Routine3
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jan 11, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Jan 15, 2026
$21,645
Ownership & Operations
Who Operates This Facility
Premier Health Care Center LLC
for profit
PREMIER HEALTH CARE CENTER LLC
RAINEY RENEE ALEXANDER, MRS.
Ownership & Management
Owners
Alexander, Rainey
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit distinguishedhealthcareinc.com
Medicare data downloads
Original nursing home datasets
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