Rainbow Health Care Community and Rainbow Assisted
Strong Medicare quality ratings; families often praise engaging daily activities and events. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
This facility offers a strong activity program and dedicated rehab therapy, which some families find very beneficial. However, due to recent, severe reports of neglect and hygiene issues, we strongly recommend conducting an unannounced visit and speaking directly with current residents or their families to verify the current standard of care.
Google Reviews
Google Reviews
23 reviews on Google“Rainbow Health Care Community and Rainbow Assisted receives highly polarized feedback, with some families praising the attentive staff and engaging activity programs, while others report severe neglect and unprofessional care. Recent reviews from 2025 highlight significant concerns regarding basic hygiene, cold food, and poor communication, contrasting sharply with positive experiences from rehab patients and some long-term family members.”
Quality Themes
Tap a score for detailsStrengths
- Engaging daily activities and events
- Friendly and patient nursing staff
- Clean and well-maintained facility environment
- Dedicated physical therapy team
Concerns
- Neglect and lack of basic hygiene (e.g., no toilet paper, infrequent showers) (mentioned by 2 reviewers)
- Poor quality or cold food service (mentioned by 2 reviewers)
- Unprofessional or uncaring staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about your daily events; could you tell us more about the specific types of activities planned to keep residents engaged?
- 2How does the dining team ensure that meals are served warm and that the menu stays varied and nutritious?
- 3What specific steps are in place to ensure that personal hygiene needs, like regular showers and grooming, are consistently met for every resident?
- 4With the dedicated physical therapy team mentioned by others, how do you work with residents to maintain their mobility and strength?
- 5How is the nursing staff managed during shift changes to ensure there is no lapse in medical care or communication regarding resident needs?
- 6Could you describe the process for handling medical emergencies or sudden changes in a resident's health during the night?
Personalized based on this facility's data
Key Review Excerpts
“Was without toilet paper for two whole days and the CNA's were aware. Every day we were served scrambled eggs they were ice cold. My bed linens were changed one time in two weeks.”
“The nursing staff are amazing, they treat her like their grandmother that they treasure. They have many activities, even thou my mother can't do them, they make sure to include her.”
“Courteous staff. Extraordinary patience shown to residents with mental difficulties. Even when someone is being difficult, these exceptionally well trained and empathetic staff treat the residents with dignity and respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to citations for safety hazards, improper restraint use, and infection control problems, indicating ongoing care concerns. The facility shows recurring issues with medication management, food safety and dining services, and fire safety systems across multiple surveys. While all deficiencies have correction dates, the pattern of repeat problems in medication management and safety suggests families should carefully evaluate these areas during visits.
Jul 24, 2025Routine6
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 12, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 1, 2024Routine13
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Jan 17, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Jan 26, 2023Routine5
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Federal Penalties
Fine
Nov 12, 2024
$53,804
Ownership & Operations
Who Operates This Facility
Rainbow Health Care Community and Rainbow Assisted
for profit
Chain Affiliation
Mgm Healthcare
32 facilities nationwide
Chain avg rating: 2.2/5 · Rank 4 of 30
Ownership & Management
Owners
Mls Acquisition LLC
Owner · Organization
Bienstock, Judah
Owner
Jeremias, Baruch
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit mgmhealthcare.com
Medicare data downloads
Original nursing home datasets
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