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Nursing HomeMedicaid

Quinn Meadows Rehabilitation and Care Center

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.

1033 W Quinn Road, Pocatello, ID 8320241 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 182 Google reviews

5
4
3
2
1
Quinn Meadows Rehabilitation and Care Center Nursing Home in Pocatello, ID — Street View
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What this means for your family

The facility is highly regarded for its physical therapy and clean environment, making it a strong choice for short-term rehabilitation. However, families should be vigilant regarding medical oversight and communication; we recommend asking specifically about how the facility handles medical emergencies and how they ensure consistent communication with family members.

Google Reviews

Google Reviews

182 reviews on Google
Quinn Meadows Rehabilitation and Care Center receives a high volume of positive reviews praising its clean, modern facility and dedicated therapy team. However, a pattern of negative feedback highlights concerns regarding inconsistent communication, occasional understaffing, and lapses in medical oversight for complex cases.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean9.0Activities7.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Clean, well-maintained, and modern facility
  • Compassionate and attentive nursing staff
  • Strong focus on rehabilitation and recovery goals

Concerns

  • Inconsistent staffing levels leading to slow response times (mentioned by 4 reviewers)
  • Poor communication regarding patient status and medical decisions (mentioned by 3 reviewers)
  • Substandard food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(4)'20(8)'22(152)'24(2)'25(5)

Distribution · 191 analyzed

5
172
4
8
3
1
2
0
1
10
144 reviews posted between Mar 31, 2022Apr 7, 2022 · 141 were 5-star
76 reviews posted between Apr 5, 2022Apr 7, 2022 · 74 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's strong focus on rehabilitation, how do you coordinate the physical and occupational therapy schedules with daily care routines to ensure residents stay on track with their recovery goals?
  • 2I noticed that staffing levels can sometimes fluctuate; what specific protocols or backup systems do you have in place to ensure a timely response when a resident needs assistance?
  • 3We value clear communication regarding our loved one's health; what is your standard process for updating families on medical decisions or changes in status, and who is our primary point of contact?
  • 4I see that you have a 4.7-star rating on Google, which is wonderful; how do you incorporate family feedback into your daily operations to ensure that high level of satisfaction continues?
  • 5Regarding the dining experience, what options are available for residents who have specific dietary preferences or who might find the standard menu options less appealing?
  • 6How does your team handle medication management and oversight to ensure accuracy, especially during shift changes or busy times of the day?

Personalized based on this facility's data


Key Review Excerpts

Kelsie the therapist saved my life. She was noticing that I was different than normal and raised the red flag to others. I am so glad that they listened to her and got me immediately

Rehab patient · 2020★★★★★

My dad came here for his rehabilitation from the hospital and everyone was so kind and helpful. They all treated him so wonderful. The rooms were clean and so warm & welcoming!

Long-term resident's family · 2023★★★★★

My mom was neglected and forgotten the entire time. The nurse leader was very combative when these issues were pointed out. Quinn Meadows is so awful their "nurses" didn't recognize SEPSIS.

Long-term resident's family · 2024☆☆☆☆
Source: 182 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
4.33hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility41.7%
Worse than Avg
Here
41.7%
US
19.4%
ID
22.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
15.5%
ID
20.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
19.5%
ID
16.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
ID
96.9%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.6%
Worse than Avg
Here
10.6%
US
5.3%
ID
5.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.9%
Worse than Avg
Here
16.9%
US
12.1%
ID
14.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
ID
90.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.5%
Better than Avg
Here
91.5%
US
79.8%
ID
86.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
ID
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (8.8)
10 complaint-triggered

Families have filed complaints that led to 10 deficiencies, with recurring issues in medication management, care planning, and infection control appearing across multiple surveys. The facility shows a pattern of problems with pharmaceutical services (including medication errors and unnecessary drugs), resident assessment procedures, and infection prevention that have persisted from 2022 through 2025, though the provider reports corrections for each cited deficiency.

Feb 24, 2026Routine
6
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Feb 5, 2025Routine
14
0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Apr 19, 2024Complaint
10
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 19, 2024Routine
2
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Quinn Meadows Rehabilitation and Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Tanabell Health Services

Chain Size

5 facilities nationwide

Ownership & Management

Owners

Bell, Troy

Owner

Bell, Troy

Owner (parent company)

Moon, Bryan

Owner (parent company)

Key personnel

Bell, JamieOfficer / DirectorBell, TroyOfficer / DirectorTanabell Health Services, INC.ManagerBell, ChristianManagerBell, TroyManager
Source: Medicare provider data

Contact

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References & Resources

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