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Nursing HomeMedicaid

Quiet Oaks Health Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

125 Quiet Oaks Drive, Crawford, GA 3063061 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 9 Google reviews

5
4
3
2
1

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What this means for your family

While Quiet Oaks has a history of providing compassionate, family-oriented care, recent reports suggest a decline in administrative responsiveness and concerns regarding medication management. We strongly recommend scheduling an in-person tour to observe staff-to-resident interactions and asking direct questions about their policy on medication adjustments and communication protocols.

Google Reviews

Google Reviews

9 reviews on Google
Quiet Oaks Health Care Center receives polarized feedback, with long-term families praising the compassionate, family-like care provided by staff, while more recent reviews express significant concerns regarding medication management and administrative responsiveness. While some visitors highlight a clean environment and professional atmosphere, others report issues with over-sedation and a lack of communication from leadership.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0ActivitiesN/AMeds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and loving nursing staff
  • Clean and well-maintained facility
  • Strong emotional support for families during end-of-life care

Concerns

  • Inadequate communication from administration (mentioned by 2 reviewers)
  • Over-medication of residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(1)4.52016(2)5.02017(2)5.02020(1)3.02022(2)3.02024(2)

Distribution · 10 analyzed

5
7
4
1
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, how does the team ensure that residents receive consistent attention and timely assistance throughout the day?
  • 2Could you walk me through your process for medication management and how you involve families in discussions regarding changes to a resident's prescriptions?
  • 3I understand that communication is vital; what is the best way for me to stay updated on my loved one's health and daily status, and who should I reach out to if I have administrative questions?
  • 4I’ve heard wonderful things about the emotional support provided here during end-of-life care; how does that same compassionate approach translate into the daily activities and social engagement for residents?
  • 5With the facility's focus on maintaining a clean and welcoming environment, what kind of daily activities or enrichment programs are available to keep residents active and connected?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you notify family members?

Personalized based on this facility's data


Key Review Excerpts

The staff stood by our side, cried with us & loved us through my moms death. My mom was loved & cared for so well.

Long-term resident's family · 2022★★★★★

Staff not doing their job, keeping my mom so doped up so they don’t have to deal with her instead of addressing her health issues that are causing the problems

Resident's family · 2024☆☆☆☆

Facility is kept well, has clean odor & appearance. Patients are cared for at whatever degree is necessary at moment.

Visitor · 2016★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
30%
Registered nurses for medical care
Total Nursing
3.34hrs
82%
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility76.5%
Worse than Avg
Here
76.5%
US
12.1%
GA
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
15.5%
GA
20.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
19.4%
GA
16.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
15.3%
GA
16.6%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.0%
Worse than Avg
Here
13.0%
US
5.3%
GA
5.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
93.4%
GA
91.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
GA
80.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility65.0%
Worse than Avg
Here
65.0%
US
79.8%
GA
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.5%
Worse than Avg
Here
6.5%
US
1.6%
GA
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (6.1)
4 complaint-triggered

Families filed complaints leading to a recent inspection that found recurring issues with food safety and resident rights, along with multiple fire safety violations. The facility has ongoing problems with food handling, resident care standards, and building safety that have persisted across all three surveys from 2022-2024. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests systemic challenges that warrant careful consideration before placement.

Feb 18, 2026Routine
3
0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 22, 2024Complaint
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Dec 22, 2024Routine
8
0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Aug 27, 2023Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Quiet Oaks Health Care Center

Organization Type

for profit

Ownership & Management

Owners

Cook, Sheila

Owner

Key personnel

Cook, SheilaManaging Control - Governing BodyCook, TerryManaging Control - Governing BodyCook, SheilaOfficer / DirectorCook, TerryOfficer / DirectorCook, SheilaOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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