Quiet Oaks Health Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 9 Google reviews
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What this means for your family
While Quiet Oaks has a history of providing compassionate, family-oriented care, recent reports suggest a decline in administrative responsiveness and concerns regarding medication management. We strongly recommend scheduling an in-person tour to observe staff-to-resident interactions and asking direct questions about their policy on medication adjustments and communication protocols.
Google Reviews
Google Reviews
9 reviews on Google“Quiet Oaks Health Care Center receives polarized feedback, with long-term families praising the compassionate, family-like care provided by staff, while more recent reviews express significant concerns regarding medication management and administrative responsiveness. While some visitors highlight a clean environment and professional atmosphere, others report issues with over-sedation and a lack of communication from leadership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Clean and well-maintained facility
- Strong emotional support for families during end-of-life care
Concerns
- Inadequate communication from administration (mentioned by 2 reviewers)
- Over-medication of residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how does the team ensure that residents receive consistent attention and timely assistance throughout the day?
- 2Could you walk me through your process for medication management and how you involve families in discussions regarding changes to a resident's prescriptions?
- 3I understand that communication is vital; what is the best way for me to stay updated on my loved one's health and daily status, and who should I reach out to if I have administrative questions?
- 4I’ve heard wonderful things about the emotional support provided here during end-of-life care; how does that same compassionate approach translate into the daily activities and social engagement for residents?
- 5With the facility's focus on maintaining a clean and welcoming environment, what kind of daily activities or enrichment programs are available to keep residents active and connected?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you notify family members?
Personalized based on this facility's data
Key Review Excerpts
“The staff stood by our side, cried with us & loved us through my moms death. My mom was loved & cared for so well.”
“Staff not doing their job, keeping my mom so doped up so they don’t have to deal with her instead of addressing her health issues that are causing the problems”
“Facility is kept well, has clean odor & appearance. Patients are cared for at whatever degree is necessary at moment.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints leading to a recent inspection that found recurring issues with food safety and resident rights, along with multiple fire safety violations. The facility has ongoing problems with food handling, resident care standards, and building safety that have persisted across all three surveys from 2022-2024. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests systemic challenges that warrant careful consideration before placement.
Feb 18, 2026Routine3
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 22, 2024Complaint4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Dec 22, 2024Routine8
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 27, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Quiet Oaks Health Care Center
for profit
Ownership & Management
Owners
Cook, Sheila
Owner
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
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