Queen of Hearts Eldercare
Families consistently rate this highly — reviewers highlight compassionate and passionate staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
The facility shows a consistent history of five-star ratings and provides exceptional care for residents in transition to hospice. While there is limited data on specific amenities like food or activities, the staff's commitment to communication and resident well-being is a major standout.
Google Reviews
Google Reviews
6 reviews on Google“Queen of Hearts Eldercare is highly regarded for its compassionate staff and ability to provide a significant improvement in resident well-being compared to other facilities. One reviewer specifically noted that their grandmother's health and outlook improved after moving here from much more neglectful environments.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and passionate staff
- Strong family communication
- High quality of care compared to competitors
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since you have such a close-knit group of 14 residents, how do you foster a sense of community and daily social interaction among everyone?
- 2We've heard wonderful things about how much the staff cares about the residents; how do you ensure that same level of passion and personal attention is maintained with every resident?
- 3How do you keep families updated on their loved one's well-being and day-to-day activities?
- 4With such a small and intimate setting, what is your specific protocol for handling medical emergencies or urgent care needs after hours?
- 5Could you tell us more about the types of daily activities or special events you organize to keep the residents engaged?
- 6How do you tailor the care plans to ensure each resident receives the high quality of individualized care that Queen of Hearts is known for?
Personalized based on this facility's data
Key Review Excerpts
“This place has been a God send for my family. My grandmother who quickly went from fully independent into hospice within 2 months was placed here after staying at 2 other facilities. Those had both been nightmares and they did not look after her well at all. We almost lost her a few times due to neglect. Since being here, she’s actually improved over all and her outlook is so much brighter. The staff here seem like they have a passion for their job and are so kind. They reach out to us regularly”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 2, 2025InspectionClean
The annual inspection was conducted on December 2, 2025. The Licensing Program Analyst reviewed resident and staff files, toured the facility, and observed various areas. No health or safety violations were observed during the visit.
Feb 3, 2025OtherClean
The facility was inspected by the Department of Social Services for a routine health and safety check. The analyst noted no immediate concerns during the visit, including a review of food supplies and a walk-through with staff. No citations were issued per Title 22 Regulations.
Jan 21, 2025InspectionClean
The annual inspection was conducted on 01/21/2025. The Licensing Program Analyst reviewed resident and staff files, observed the facility areas, and checked safety equipment. No deficiencies were observed or cited during this visit.
Jan 18, 2024InspectionClean
The annual inspection was conducted on 01/18/2024. The LPA reviewed resident and staff files, observed facility cleanliness, and checked safety protocols, finding no health or safety violations. The facility was found to be in compliance with most observed areas.
Dec 15, 2022InspectionClean
The facility was inspected on December 15, 2022, for a Required-1 Year inspection. The Licensing Program Analyst found that the facility was in substantial compliance across all areas reviewed, including common areas, resident bedrooms, bathrooms, and the backyard. No deficiencies were cited during this inspection.
Feb 3, 2022InspectionClean
The inspection was conducted on February 3, 2022, and the facility was found to have no immediate health risks or deficiencies observed during the visit. However, the administrator was cited for failing to submit several required updated documents to the Regional Office by the specified deadline.
Jul 27, 2021InspectionClean
The facility underwent a Required-1 Year Inspection focusing on infection control. The inspection team found no immediate health, safety, or personal rights violations during the tour. The facility was found to be in substantial compliance at the time of the visit.
Ownership & Operations
Who Operates This Facility
Queen of Hearts Eldercare INC
CINDY,SOTO
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit queenofheartseldercarercfe.com
Medicare data downloads
Original nursing home datasets
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