Putnam County Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 10)
Below average in MO · $125,956 in fines
What this means for your family
This facility offers a warm, home-like environment with active daily programming, which is a significant strength. However, families should be aware of reported concerns regarding administrative accountability and potential understaffing; we recommend asking specifically about current staff-to-resident ratios and how management handles family complaints.
Google Reviews
Google Reviews
27 reviews on Google“Putnam County Care Center receives praise for its clean, home-like environment and friendly, attentive staff who engage residents with daily activities. However, some families have expressed significant concerns regarding administrative accountability and potential understaffing that may impact resident mobility and nutrition.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and attentive care staff
- Engaging daily activities
- Home-like, non-clinical atmosphere
Concerns
- Understaffing impacting resident care and mobility (mentioned by 2 reviewers)
- Poor administrative management and lack of accountability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the current staffing levels, how does your team ensure that residents receive timely assistance with mobility and daily personal care needs?
- 2I noticed the facility has a very home-like atmosphere; how do you balance that relaxed environment with the clinical oversight required for residents with higher care needs?
- 3Could you walk me through how the administrative team communicates with families regarding changes in a resident's health or care plan?
- 4Given the recent focus on improving operational consistency, what specific steps are being taken to ensure accountability and follow-through on resident care requests?
- 5What does a typical day look like for residents here, and how do you encourage participation in activities for those who might be less mobile?
- 6In the event of a medical emergency, what is the protocol for notifying family members, and how quickly is a physician involved in the decision-making process?
Personalized based on this facility's data
Key Review Excerpts
“Great place! Staff is so friendly and the atmosphere there is more relaxing and homey. They have activities every day, 3 x's a day. Food is great and they really encourage their clients to eat and participate.”
“My dad is in this Care Center. They seem to be understaffed and that may be why daddy hasn't been walking. Now the muscles in his legs have atrophied so he can't walk. The food is below average and often daddy can't chew it.”
“The administration is a joke. No one take accountability. The management is like a high-school click, it's a joke. I would not recommend to anyone until there is a administration change.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
5
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, with recurring issues in accident prevention and safety supervision appearing across recent surveys. The facility struggles most with maintaining safe environments, medication management, and resident care planning, with deficiencies persisting from 2019 through 2025. While all violations show correction dates, the pattern of repeated safety concerns and ongoing complaint-triggered investigations suggests families should carefully evaluate this facility's ability to provide consistent, safe care.
Aug 28, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Oct 22, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 12, 2024Routine12
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 26, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 28, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Aug 28, 2025
$38,243
Fine
Sep 12, 2024
$9,753
Fine
Jun 26, 2024
$24,668
Ownership & Operations
Who Operates This Facility
Putnam County Care Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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