Pure Essence Family Living LLC

Based on observation, record review, and interview, the governing authority failed to designate, in writing, a manager who either had a certificate as an assisted living facility manager issued under Arizona Revised Statutes (A.R.S.) § 36-446.04(C), or a temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06. The deficient practice posed a risk as the assisted living facility was unable to ensure compliance with applicable Rules. Findings include: 1. The Compliance Officer arrived at the facility around 9:15 AM. The Compliance Officer observed E1 at the facility. E1 identified themselves as the owner and the caregiver. 2. During the environmental inspection of the facility, the Compliance Officer observed an assisted living facility manager's license for E3 with an issue date of August 14, 2020, posted in the facility. However, the Department had E2 listed as the assisted living facility manager for this facility. 3. A review of the facility staff schedule revealed E2 worked at the facility from May 30, 2025, until March 3, 2026, as the assisted living facility manager. 4. A review of the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA Board) website revealed E2’s manager certificate had expired on May 29, 2025. 5. A request for E3’s personnel record revealed no personnel record for E3. However, E1 reported that E3 was hired on March 12, 2026. 6. In an interview, E1 reported that E2 had not renewed their assisted living facility manager license, and the license had expired on May 29, 2025. E1 reported the facility had no manager since May 29, 2025. E1 reported the facility was unaware of E2 not renewing the assisted living facility manager's license until March 3, 2026.

Based on observation, record review, and interview, the manager failed to ensure a personnel record was established and maintained for each employee as required for one of three employees sampled. The deficient practice posed a risk as the required information could not be verified. Findings include: 1. The Compliance Officer arrived at the facility around 9:15 AM. The Compliance Officer observed E1 at the facility. E1 identified themselves as the owner and the caregiver. 2. During the environmental inspection of the facility, the Compliance Officer observed an assisted living manager's license hanging on the wall. The name on the license was for E3. 3. A request for E3's personnel record revealed no personnel record for E3. 4. In an interview, E1 reported that E3 had just been hired on March 12, 2026, and had not yet created a personnel record for E3. 5. In an exit interview, the findings were reviewed with E1, and no additional information was provided.