Pruitthealth - Swainsboro
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 84 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
Top 25% in GA · Below recommended RN staffing · Chain outperformer · No penalties on record · Very few deficiencies
What this means for your family
The facility is highly regarded for its smooth admissions process and clean environment, making it a popular choice for many families. However, given the serious reports of neglect and communication failures, we strongly advise families to conduct unannounced visits and ask specifically about the facility's protocol for updating families on medical changes.
Google Reviews
Google Reviews
84 reviews on Google“PruittHealth - Swainsboro receives high praise for its admissions process, particularly regarding the helpfulness of the admissions director, and many families report a clean, professional environment. However, there are serious, recurring allegations regarding neglect, poor communication during medical crises, and inadequate rehabilitation services for some patients. Families should weigh the positive administrative experiences against these significant concerns regarding clinical oversight and patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Highly responsive and helpful admissions staff
- Clean and well-maintained facility
- Professional and caring nursing staff
- Effective physical therapy and rehabilitation programs
Concerns
- Inadequate rehabilitation and lack of patient mobility (mentioned by 2 reviewers)
- Poor communication regarding medical status and care planning (mentioned by 2 reviewers)
- Neglect or failure to provide basic hygiene and timely care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk us through how your team manages daily care assignments to ensure every resident receives consistent attention?
- 2We noticed some families have expressed a desire for more frequent updates regarding their loved one's medical status; what is your standard process for keeping families informed about care plan changes?
- 3How does your team proactively support resident mobility and physical therapy goals to ensure everyone stays as active as possible throughout the day?
- 4I see that you actively engage with families through your online reviews; how do you use that feedback to improve the daily experience and hygiene routines for your residents?
- 5Could you describe the protocols you have in place for medication management and how you ensure accuracy and timeliness for each resident?
- 6What does a typical day look like for a resident here in terms of social activities and opportunities to engage with the rest of the community?
Personalized based on this facility's data
Key Review Excerpts
“My dad was admitted in Feb of 2023 after a very serious medical episode. Brandon in admissions made the admission process easy and was such a great help. The rehab team met with me a couple of days after my dad’s admission to review their rehab plans and expectations.”
“My wife was sent there by Memorial Hosital for rehabilitation. After 5 weeks she hasn't been out of her bed once. We were told there was staff and facilities there to help her with rehab that does not exist. Rehab does not happen.”
“The communication sucks! While taking care of an resident when a regimen doesn’t work they don’t try to figure out what’s the next step or put together a new plan!! This is not good…and put the resident in a bad position.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring safety issues, with families filing complaint reports that triggered recent inspections in 2025. The most frequent problems involve fire safety systems (sprinklers, alarms, electrical), medication management, and resident rights. While all deficiencies have correction dates, the facility has repeated violations in fire safety and electrical systems across multiple years, suggesting ongoing maintenance challenges that families should discuss during visits.
Apr 23, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Mar 6, 2025Complaint3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Mar 6, 2025Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Oct 6, 2022Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 24, 2020Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Swainsboro
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 26 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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