Pruitthealth- Moncks Corner
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (51%)
Below average in SC · Below recommended RN staffing · Above average staffing · Below chain average · $21,970 in fines · Very few deficiencies
What this means for your family
While the rehab therapy team is frequently praised for helping patients recover strength, the facility faces severe and consistent reports of neglect, unsanitary conditions, and poor responsiveness. If you are considering this facility, you must conduct an in-person tour, specifically checking the cleanliness of rooms and observing staff-to-patient interactions during off-peak hours.
Google Reviews
Google Reviews
79 reviews on Google“PruittHealth- Moncks Corner receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some reviewers praise the rehab therapy team and specific staff members for their kindness, these positive experiences are frequently overshadowed by recurring reports of residents being left soiled, unresponsiveness to call bells, and administrative disorganization.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Some dedicated and compassionate individual staff members
- Welcoming lobby and courtyard areas
Concerns
- Chronic understaffing leading to delayed response times (mentioned by 12 reviewers)
- Unsanitary facility conditions (soiled linens, pests, urine odors) (mentioned by 8 reviewers)
- Poor communication with family members regarding patient status (mentioned by 6 reviewers)
- Neglect of basic personal hygiene and patient needs (mentioned by 7 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 83 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure call lights are answered promptly and resident needs are met in a timely manner?
- 2I noticed the facility has a welcoming courtyard; how often are residents encouraged to use these outdoor spaces, and what kind of daily activities are organized to keep them engaged?
- 3Can you walk me through your current housekeeping schedule and the specific measures taken to maintain a clean and odor-free environment for residents?
- 4Communication is very important to our family; what is your standard process for keeping family members updated on changes in a resident's health or care plan?
- 5I see that you actively respond to feedback online; how do you use that family input to make tangible improvements to the quality of care provided here?
- 6With the facility's focus on physical therapy, how do you coordinate those sessions with daily nursing care to ensure a resident's overall health and hygiene are not neglected during recovery?
Personalized based on this facility's data
Key Review Excerpts
“The Nursing staff is horrible the place is disgusting ! Everything is “I DON’T KNOW” my dad was laying in poop for hours . He would ring the call bell for pain meds the nurse never came to the room .”
“I had a fifteen day stay here and I found the nursing staff very helpful and friendly. I also had physical therapy while I was here, and they did a terrific job, helping me to get stronger.”
“Pruitt is disgusting! I have no idea how they remain open. From care to staff. They have bed bugs… always without linen, they are always out of communication with each other, workers are rude and argumentative.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections finding serious issues with resident protection, accident prevention, and medication management. The facility shows recurring problems with medication errors (found in both 2024 complaint and routine surveys), accident hazards, and care planning across multiple inspections from 2022-2024. While most deficiencies show correction dates, the pattern of complaints and repeated violations in key safety areas warrants careful consideration during any visit.
Aug 21, 2025Routine1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Feb 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 7, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 28, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 20, 2024Routine11
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Dec 28, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Oct 7, 2024
$5,422
Fine
Oct 7, 2024
$5,423
Fine
Jun 20, 2024
$11,125
Ownership & Operations
Who Operates This Facility
Pruitthealth- Moncks Corner
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 56 of 94
Ownership & Management
Owners
United Health Services of South Carolina INC
Owner · Organization
Pruitt, Neil
Owner
Nwp 2020 Child Tr Fbo Neil L Pruitt Jr
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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