Pruitthealth - Lithonia, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 47 Google reviews
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What this means for your family
While some individual nurses and therapists provide exceptional, family-like care, the facility has a documented pattern of serious neglect and understaffing. If you choose this facility, you must closely monitor hygiene, medication schedules, and wound care, as multiple families have reported significant medical declines under their watch.
Google Reviews
Google Reviews
47 reviews on Google“Families seeking long-term care should exercise significant caution due to frequent reports of severe neglect, including issues with hygiene, medication errors, and untreated medical conditions like bedsores. While some residents benefit from highly compassionate individual caregivers and a strong rehabilitation department, there is a recurring pattern of understaffing and poor communication from administration.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual caregivers
- Effective rehabilitation and physical therapy
- Clean and neutral-smelling environment
- Engaging activity programs
Concerns
- Severe neglect regarding hygiene and basic needs (mentioned by 3 reviewers)
- Chronic understaffing and slow response times (mentioned by 4 reviewers)
- Inconsistent medication management and medical oversight (mentioned by 2 reviewers)
- Poor communication from administration and staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your individual caregivers; how do you ensure that personal connection is maintained even during busy shifts?
- 2With the focus on rehabilitation and physical therapy being a strength here, could you walk us through how a resident's therapy plan is coordinated with their daily routine?
- 3How does the nursing team manage medication schedules and oversight to ensure everything is handled accurately and timely?
- 4What specific steps are in place to ensure that basic daily needs and personal hygiene are consistently met for every resident?
- 5Can you tell us about the variety of engaging activity programs available and how residents are encouraged to participate in them?
- 6What is the protocol for communicating important medical updates or changes in care status to family members?
Personalized based on this facility's data
Key Review Excerpts
“The new DON Joan Bernard he is outstanding she isn’t just a person in her office she’s visible she interact my father”
“My grandmother went in needing physical therapy to get her strength back so she can walk again and she has went down hill since the short time there has been there which has not even been a full year. She can no longer walk and is currently in the hospital for stage 4 bed sores and grave infection.”
“The rehabilitation department is excellent! Their physical and occupational therapist are so good. The are very professional and knowledgeable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering half of the deficiencies, indicating ongoing concerns about resident rights, care planning, and facility conditions. The most recurring issues involve resident rights violations, fire safety problems, and inadequate care planning. While all deficiencies show correction dates, the pattern of complaint-driven inspections and repeated fire safety citations suggests families should carefully evaluate whether this facility can consistently meet their loved one's needs.
Mar 12, 2026Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 5, 2024Routine4
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Sep 5, 2024Complaint3
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 3, 2024Complaint8
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
Keep all essential equipment working safely.
Jun 10, 2022Routine1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Aug 15, 2019Routine3
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Lithonia, LLC
nonprofit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 3.6/5 · Rank 33 of 48
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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