Pruitthealth - Lanier
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 158 Google reviews
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What this means for your family
While the rehabilitation therapy team is frequently praised for helping patients regain strength, the facility has a long-standing history of serious neglect and hygiene issues. If you consider this facility, you must be prepared to visit daily to ensure your loved one's basic needs for hygiene, hydration, and nutrition are met, as response times to call lights are a recurring point of failure.
Google Reviews
Google Reviews
158 reviews on Google“PRUITTHEALTH - LANIER presents a deeply polarized experience for families, with many reviewers praising the physical therapy and rehab teams for helping patients regain mobility, while a significant number of others report severe neglect, poor hygiene, and communication failures. Families frequently cite concerns regarding slow response times to call lights, inadequate staffing, and a persistent odor of urine in the facility. While some report positive experiences with specific staff members, the recurring reports of patient neglect and poor facility maintenance suggest a high-risk environment for vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Some dedicated and compassionate individual nursing staff
- Helpful admissions and front desk personnel
- Successful rehabilitation outcomes for many short-term patients
Concerns
- Neglect and slow response to call lights (mentioned by 18 reviewers)
- Unsanitary conditions and persistent foul odors (mentioned by 12 reviewers)
- Poor communication between shifts and with family members (mentioned by 9 reviewers)
- Inadequate assistance with feeding and hydration (mentioned by 7 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for physical and occupational therapy; how do you ensure that same level of dedicated attention carries over into daily assistance with meals and hydration?
- 2Given the concerns some families have raised regarding response times for call lights, what is your current process for monitoring and ensuring staff are alerted and responding promptly to resident needs?
- 3I see that you are active in responding to feedback online; how do you take that input from families and turn it into actionable improvements for your staff’s communication and care routines?
- 4With the current staffing ratings, what steps are you taking to ensure that residents receive consistent, high-quality care throughout all shifts, especially during weekends or evenings?
- 5Could you walk me through your protocols for maintaining cleanliness and odor control in the common areas and resident rooms, and how often are these spaces deep-cleaned?
- 6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Lanier were very efficient at transferring my long list of medications and supporting me during the transition. Angela, Rebecca and Marcy made the process of Rehab possible for me.”
“My father was admitted there for some short term care. The first things noticed is as soon as you r walk in the place has an overwhelming odor of urine. There are patients that a left wandering the halls or left in the hallways sleeping.”
“My mom was left unattended for so long she attempted to get up by herself and fell. Twice she broke a leg, another time she was bruised around her eye and jaw so badly it looked like she'd been beaten.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 19 of 23 deficiencies triggered by family complaints, indicating ongoing issues that prompted reports to authorities. The most recurring problems involve quality of care (including daily living assistance and specialized medical care), resident rights violations, and care planning failures. While all deficiencies show correction dates, the high volume of complaint-driven citations across multiple surveys suggests persistent care quality concerns that families should carefully investigate before considering placement.
May 9, 2025Complaint8
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Jun 19, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 25, 2023Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Mar 30, 2023Routine8
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 1, 2021Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Lanier
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 42 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
158 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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