Nursing HomeMedicaid

Pruitthealth - Lanier

Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.

2451 Peachtree Industrial Blvd, Buford, GA 30518|117 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.3/5

based on 159 Google reviews

(770) 614-2800 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)

No Medicare penalties on record · 1 finding in latest survey

Source: Medicare data

What this means for your family

Pruitthealth - Lanier has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical and occupational therapy teams and some dedicated and compassionate individual nursing staff. Review the component ratings and current source records before deciding.

Google Reviews

159 public Google reviews available

PRUITTHEALTH - LANIER presents a deeply polarized experience for families, with many reviewers praising the physical therapy and rehab teams for helping patients regain mobility, while a significant number of others report severe neglect, poor hygiene, and communication failures. Families frequently cite concerns regarding slow response times to call lights, inadequate staffing, and a persistent odor of urine in the facility. While some report positive experiences with specific staff members, the recurring reports of patient neglect and poor facility maintenance suggest a high-risk environment for vulnerable residents.

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy teams
Some dedicated and compassionate individual nursing staff
Helpful admissions and front desk personnel
Successful rehabilitation outcomes for many short-term patients

Concerns

Neglect and slow response to call lights (mentioned by 18 reviewers)
Unsanitary conditions and persistent foul odors (mentioned by 12 reviewers)
Poor communication between shifts and with family members (mentioned by 9 reviewers)
Inadequate assistance with feeding and hydration (mentioned by 7 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 58 analyzed

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed the facility has a strong reputation for physical and occupational therapy; how do you ensure that same level of dedicated attention carries over into daily assistance with meals and hydration?
2Given the concerns some families have raised regarding response times for call lights, what is your current process for monitoring and ensuring staff are alerted and responding promptly to resident needs?
3I see that you are active in responding to feedback online; how do you take that input from families and turn it into actionable improvements for your staff’s communication and care routines?
4With the current staffing ratings, what steps are you taking to ensure that residents receive consistent, high-quality care throughout all shifts, especially during weekends or evenings?
5Could you walk me through your protocols for maintaining cleanliness and odor control in the common areas and resident rooms, and how often are these spaces deep-cleaned?
6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data

Key Review Excerpts

“The staff at Lanier were very efficient at transferring my long list of medications and supporting me during the transition. Angela, Rebecca and Marcy made the process of Rehab possible for me.”

Rehab patient · 2023★★★★★

“The therapy staff is awesome! They're very nice and addressed any questions we had. There could be some improvements with nursing because some days they're short staffed”

Long-term resident's family · 2023★★★★☆

Source: 58 Google reviews in the current analysis set; Google reports 159 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.47hrs

62%

Registered nurses for medical care

Total Nursing

3.19hrs

78%

All nurses + aides combined

Staff Turnover

34%

Lower is better (< 30% = good)

RN Turnover

36%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility7.2%

Better than Avg

Here

7.2%

19.0%

15.8%

Gwinnett

19.1%

Residents with depression symptoms

↓ Lower is better

This Facility3.3%

Better than Avg

Here

3.3%

12.8%

11.3%

Gwinnett

13.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility9.1%

Better than Avg

Here

9.1%

13.9%

15.3%

Gwinnett

18.7%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

91.4%

Gwinnett

95.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility21.5%

Mixed vs Avgs

Here

21.5%

15.4%

19.9%

Gwinnett

22.0%

Residents whose walking got worse

↓ Lower is better

This Facility9.2%

Better than Avg

Here

9.2%

14.1%

15.2%

Gwinnett

15.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility96.6%

Better than Avg

Here

96.6%

82.0%

80.3%

Gwinnett

86.4%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility90.6%

Better than Avg

Here

90.6%

79.8%

78.4%

Gwinnett

86.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

1.6%

2.6%

Gwinnett

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

22findings in history

Latest survey: 1 · well below GA avg (6.1)

12 complaint-triggered findings

$3,728 in fines

This facility has a concerning pattern with 19 of 23 deficiencies triggered by family complaints, indicating ongoing issues that prompted reports to authorities. The most recurring problems involve quality of care (including daily living assistance and specialized medical care), resident rights violations, and care planning failures. While all deficiencies show correction dates, the high volume of complaint-driven citations across multiple surveys suggests persistent care quality concerns that families should carefully investigate before considering placement.

Jun 14, 2026Complaint1 finding

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jun 14, 2026Routine2 findings

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

May 9, 2025Complaint8 findings

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0914Potential for harm · IsolatedCorrected

Environmental Deficiencies

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Jun 19, 2024Complaint3 findings

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 30, 2023Routine8 findings

0924Potential for harm · WidespreadCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pruitthealth - Lanier

Organization Type

for profit

Chain Affiliation

Chain Name

Pruitthealth

Chain Size

95 facilities nationwide

Chain avg rating: 2.8/5 · Rank 42 of 94

Ownership & Management

Owners

United Health Services of Georgia, INC.

Owner · Organization

J Paige Pruitt Trust