Pruitthealth - Jasper
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 58 Google reviews
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What this means for your family
PruittHealth - Jasper is frequently praised for its clean environment and effective rehabilitation services, making it a strong contender for short-term recovery. However, families should be aware of consistent reports regarding weekend understaffing and potential delays in call-button response times. We recommend asking the administration specifically about their weekend staffing ratios and how they ensure consistent hygiene care during off-peak hours.
Google Reviews
Google Reviews
58 reviews on Google“PruittHealth - Jasper receives a high volume of positive feedback from families who praise the facility for its cleanliness, compassionate staff, and effective rehabilitation services. However, a recurring pattern of critical reviews highlights significant concerns regarding understaffing, particularly on weekends, which leads to delayed response times for call buttons and lapses in basic hygiene care for some residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and friendly nursing staff
- Effective rehabilitation and recovery programs
- Responsive and helpful administrative team
Concerns
- Understaffing leading to slow call button response times (mentioned by 4 reviewers)
- Inadequate hygiene care and failure to change incontinence supplies (mentioned by 4 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your administrative team is very responsive to feedback; how do you ensure that communication remains consistent between the staff and our family members?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 3With the facility being so well-maintained and clean, what are your specific routines for ensuring residents receive frequent hygiene care and regular linen changes?
- 4How do you manage call button response times during the night or during shift changes to ensure no resident is left waiting?
- 5Can you tell us more about the rehabilitation and recovery programs available for residents looking to regain their strength?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff, unit secretaries, kitchen, business office, housekeeping, laundry, activities, social services, all departments included were excellent. Did they do everything perfect? No. But what makes them a 5 star facility in my mind is their willingness to fix or adjust anything I had concerns about.”
“My mom was in the Rehabiliation Center at Pruitt Healthcare in 2024 where she received outstanding care. They assisted in making her stronger to where she was able to come home. However, several months later due to declining health she had to be admitted again. There was no hesitation that Pruitt is where she needed to be.”
“It’s hard to get someone to come when the call button is pushed because there is no way 2 or 3 CNA’s can be everywhere they are needed . But when they do come they are very kind and attentive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to findings of infection control and medication management deficiencies, with all issues reportedly corrected by the facility. The facility has had recurring problems with infection control, food service, and safety measures across three surveys from 2022 to 2025, suggesting ongoing operational challenges that require correction after inspections rather than consistent prevention.
May 8, 2025Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 8, 2025Routine2
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Apr 14, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2022Routine11
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Jasper
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 11 of 94 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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