Pruitthealth - Griffin
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 64 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in GA · Critically understaffed (RN) · Above average staffing · Worst in PRUITTHEALTH chain · No penalties on record · Very few deficiencies
What this means for your family
While many families report excellent rehabilitation outcomes and compassionate care, there is a recurring pattern of communication issues and facility maintenance concerns. We strongly recommend that you visit frequently and maintain direct contact with the administration to ensure your loved one's needs are being met consistently.
Google Reviews
Google Reviews
64 reviews on Google“PruittHealth - Griffin receives highly polarized feedback, with many families praising the compassionate, attentive nursing staff and successful rehabilitation outcomes. However, a significant number of reviewers report serious concerns regarding facility maintenance, poor communication, and inconsistent quality of care, particularly during off-hours or for specific medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Successful physical and occupational therapy outcomes
- Helpful administrative and social work support
- Warm, family-like atmosphere
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Facility is old, worn, or physically unkempt (mentioned by 4 reviewers)
- Inconsistent quality of care and neglect of basic needs (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that reaching staff by phone can sometimes be a challenge; what is the most reliable way for our family to get updates or speak with a nurse regarding our loved one's care?
- 2Given the facility's age, what is your current plan for ongoing maintenance and ensuring the living environment remains comfortable and clean for residents?
- 3With the current staffing levels, how do you ensure that each resident receives consistent, personalized attention for their daily needs, such as hygiene and mobility?
- 4I see that you actively engage with feedback online; how do you use that input to improve the day-to-day experience and communication for families?
- 5What specific protocols are in place to ensure medication management is handled accurately and safely for residents with complex health needs?
- 6Could you walk me through a typical day for a resident here, particularly how you balance the therapy schedule with social activities to keep them engaged?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs and nursing staff were always helpful, encouraging and supportive. They continually keep me uplifted, while being professional.”
“My sister-in-law was recently admitted as a long-term resident. The communication and care have been outstanding. Before coming to Pruitt, she could not get out of bed or do anything for herself. She’s now sitting in a chair, participating in activities and even went on a field trip to the movies.”
“I suggest you need to watch carefully over your loved one. And make sure you visit regularly and show interest into their care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering federal investigations, with 17 of 38 deficiencies stemming from family reports. The facility has recurring issues with infection control, resident rights violations, and care planning that span multiple surveys from 2022 to 2024. While the facility reports correction dates for all violations, the pattern of repeated problems in core care areas, including recent complaints about financial mismanagement and dietary safety, suggests ongoing quality concerns families should carefully investigate.
Jul 17, 2025Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 22, 2024Complaint2
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Feb 25, 2024Complaint15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Feb 25, 2024Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Apr 28, 2022Routine16
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Griffin
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 91 of 94 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Unity Assisted Living Facility
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Unity House INC
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Peace on Earth Care Home LLC
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Landings Care Home, the
1.7 miAssisted Living · Griffin, GA
Griffin Manor
1.7 miAssisted Living · Griffin, GA