Pruitthealth - Bethany
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 68 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in GA · Below recommended RN staffing · Low staff turnover (stable workforce) · Below chain average · $91,062 in fines
What this means for your family
This facility is frequently praised for its clean environment and proactive communication from the administration. However, families should be aware of recurring reports regarding low staffing levels on weekends; we recommend asking specifically about the CNA-to-patient ratio during off-hours to ensure your loved one's hygiene needs are met.
Google Reviews
Google Reviews
68 reviews on Google“PruittHealth - Bethany receives frequent praise for its friendly, compassionate staff and clean, welcoming environment. However, several families have reported significant concerns regarding inconsistent staffing levels, particularly on weekends, which can lead to delays in basic hygiene and patient care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate nursing staff
- Clean and well-maintained facility
- Helpful admissions and administrative team
- Effective communication regarding health updates
Concerns
- Understaffing leading to delayed hygiene care (mentioned by 3 reviewers)
- Slow response times on weekends (mentioned by 2 reviewers)
- Inconsistent attention to basic patient needs (hydration/soiled linens) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to make daily improvements in resident care?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure residents receive prompt assistance with hygiene and hydration throughout the day?
- 3With medication management being a priority for us, could you walk me through your process for ensuring accuracy and timely administration for residents?
- 4How does your team handle staffing coverage on weekends to ensure that response times for call lights remain consistent with weekday standards?
- 5What steps are you currently taking to address the recent CMS health inspection findings to ensure the highest quality of care for your residents?
- 6Could you describe the daily activity schedule and how you encourage social engagement for residents who might need a little extra motivation to participate?
Personalized based on this facility's data
Key Review Excerpts
“They treat my mom with respect and call her by her name not her room number. if any problem arises they contact me as soon as possible and let me know what's going on.”
“Only issue was she had to sit wet for a while because there was only 2 cnas in the whole building and no one was helping them even though I seen multiple nurses.”
“Weekend nurses are very slow to respond to calls but Looking to try and get her in a single room next because I think she will be more comfortable but good job so far.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints in 2024 that led to citations for resident abuse protection, care planning, and safety supervision, indicating serious care concerns. The facility has recurring problems with safety measures, infection control, and building maintenance across multiple surveys. While all deficiencies show correction dates, the pattern of complaints and repeat safety issues warrants careful consideration before choosing this facility.
May 8, 2025Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 11, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Sep 28, 2023Routine9
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Have exits that are accessible at all times.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Apr 14, 2022Routine5
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Federal Penalties
Fine
Jul 11, 2024
$91,062
Payment Denial
Jul 11, 2024
29-day denial
Ownership & Operations
Who Operates This Facility
Pruitthealth - Bethany
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 78 of 94
Ownership & Management
Owners
United Health Services of Georgia, INC.
Owner · Organization
J Paige Pruitt Trust
Owner (parent company) · Organization
Neil L Pruitt Jr Trust
Owner (parent company) · Organization
Nwp 2020 Child Tr Fbo Neil L Pruitt Jr
Owner (parent company) · Organization
United Health Services INC
Owner (parent company) · Organization
Pruitt, Neil
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.