Protection Valley Manor
Strong Medicare quality ratings; families often praise caring and dedicated staff. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
The facility is praised for its compassionate and efficient staff, making it a potentially supportive environment for your loved one. However, because multiple families have reported inconsistent communication and food quality, we recommend scheduling a tour during meal times and asking specifically about their process for keeping families updated on resident status.
Google Reviews
Google Reviews
5 reviews on Google“Protection Valley Manor is generally viewed as a caring environment with a dedicated staff, particularly noted for its social work services. However, families should be aware of recurring concerns regarding inconsistent food quality and lapses in communication between the facility and residents' families.”
Quality Themes
Tap a score for detailsStrengths
- Caring and dedicated staff
- Wonderful social work services
- Efficient care delivery
Concerns
- Inconsistent food quality (mentioned by 2 reviewers)
- Lack of communication with families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that you have a smaller community of 45 residents, how do you ensure that families stay well-informed and connected regarding their loved one's daily progress?
- 2We understand that nutrition is a key part of resident well-being; could you tell us about the current process for gathering resident feedback on meal preferences and how you work to ensure consistent quality?
- 3With your 5-star CMS health inspection rating, what specific protocols do you have in place to maintain such high standards of care during daily operations?
- 4Since your staffing rating is a 4 out of 5, could you walk us through how your team manages coverage to ensure that residents receive attentive care around the clock?
- 5What does a typical social or activity calendar look like for a resident here, and how do you encourage participation for those who might be a bit more reserved?
- 6In the event of a medical emergency, what is the immediate process for stabilizing a resident and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The only issues I have with them is that sometimes the food isn't very good and there is a lack of communication. The social worker is wonderful and the staff tries very hard to do a good job.”
“Very loving and efficient staff with great food”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
9
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint resulting in a corrected deficiency for accident hazards, and the facility shows persistent problems with fire safety systems, electrical safety, and food handling across all four surveys from 2021-2025. While all deficiencies have correction dates, the recurring nature of safety violations in these core areas suggests ongoing operational challenges that families should discuss directly with administrators.
Jul 1, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 5, 2025Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 16, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 30, 2021Routine11
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Protection Valley Manor
nonprofit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit protectionvalleymanor.com
Medicare data downloads
Original nursing home datasets
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