Premier Health & Rehabilitation Center of Lv, Lp
Strong Medicare quality ratings; families often praise effective physical therapy team. Still worth an in-person visit.
based on 117 Google reviews

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What this means for your family
This facility has a strong rehabilitation therapy team that many families find helpful for recovery. However, the recurring reports of severe neglect, hygiene issues, and poor communication are critical red flags. If you choose this facility, ensure you have a plan for frequent, in-person monitoring of your loved one's care and hygiene.
Google Reviews
Google Reviews
117 reviews on Google“Premier Health & Rehabilitation Center of LV, LP receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some recent reviewers praise the rehab therapy team and specific staff members for their attentiveness, a significant number of long-term reports describe dangerous lapses in medical care, including medication errors, bedsores, and failure to assist with basic hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy team
- Select compassionate and attentive nursing staff
- Helpful social services and activity coordinators
Concerns
- Severe neglect and hygiene issues (bedsores, left in soiled linens) (mentioned by 12 reviewers)
- Poor communication and unresponsive nursing staff (mentioned by 10 reviewers)
- Understaffing and slow response times to call buttons (mentioned by 8 reviewers)
- Medication errors and improper medical management (mentioned by 6 reviewers)
- Unsanitary facility conditions (cockroaches, bed bugs, odors) (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 118 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding staffing levels, what specific protocols do you have in place to ensure call buttons are answered promptly during night and weekend shifts?
- 2I noticed some concerns regarding hygiene and room cleanliness; could you walk me through your daily deep-cleaning schedule and how you monitor for sanitation issues like pests?
- 3With the current staffing rating, how does your management team ensure that residents receive consistent support with daily hygiene and timely assistance with linens?
- 4Since medication management is a high priority for our family, can you explain your process for double-checking dosages and ensuring residents receive their prescribed treatments on time?
- 5I see your social services and activity coordinators are highly regarded; what are some of the most popular daily activities that help residents stay engaged and connected?
- 6How do you handle communication with families when a resident has a change in condition, and what is the best way for us to receive regular updates from the nursing team?
Personalized based on this facility's data
Key Review Excerpts
“She was found laying in her own feces. This was on May 6th, 2022. The facility never called and told us this. We found out from her.”
“The physical therapy portion of it is very good at their job and they encourage you in just the right way to continue trying to get better.”
“My husband has been here since June. He had a stroke and that’s why he is here. The staff here are extremely patient, caring, and nice. We feel like home here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 51 deficiencies across multiple surveys, including several triggered by family complaints. The most problematic areas are emergency preparedness and electrical safety systems, infection control, and quality of care issues including nutrition and treatment protocols. Many safety deficiencies persist across multiple years, suggesting ongoing compliance challenges that could impact resident safety and care quality.
Dec 19, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Aug 29, 2025Routine11
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 17, 2024Routine14
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 7, 2023Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Sep 14, 2023Routine18
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 14, 2023Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Federal Penalties
Fine
Oct 25, 2024
$29,395
Ownership & Operations
Who Operates This Facility
Premier Health & Rehabilitation Center of Lv, Lp
for profit
Chain Affiliation
Pursue Health
7 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
117 reviews from families & visitors
Official Website
Visit premierrehaboflasvegas.com
Medicare data downloads
Original nursing home datasets
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