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Nursing HomeMedicaid

Premier Health & Rehabilitation Center of Lv, Lp

Strong Medicare quality ratings; families often praise effective physical therapy team. Still worth an in-person visit.

2945 Casa Vegas Street, Las Vegas, NV 89169100 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 117 Google reviews

5
4
3
2
1
Premier Health & Rehabilitation Center of Lv, Lp Nursing Home in Las Vegas, NV — Street View
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What this means for your family

This facility has a strong rehabilitation therapy team that many families find helpful for recovery. However, the recurring reports of severe neglect, hygiene issues, and poor communication are critical red flags. If you choose this facility, ensure you have a plan for frequent, in-person monitoring of your loved one's care and hygiene.

Google Reviews

Google Reviews

117 reviews on Google
Premier Health & Rehabilitation Center of LV, LP receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some recent reviewers praise the rehab therapy team and specific staff members for their attentiveness, a significant number of long-term reports describe dangerous lapses in medical care, including medication errors, bedsores, and failure to assist with basic hygiene.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean2.0Activities6.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical therapy team
  • Select compassionate and attentive nursing staff
  • Helpful social services and activity coordinators

Concerns

  • Severe neglect and hygiene issues (bedsores, left in soiled linens) (mentioned by 12 reviewers)
  • Poor communication and unresponsive nursing staff (mentioned by 10 reviewers)
  • Understaffing and slow response times to call buttons (mentioned by 8 reviewers)
  • Medication errors and improper medical management (mentioned by 6 reviewers)
  • Unsanitary facility conditions (cockroaches, bed bugs, odors) (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'13(2)'16(2)'18(7)'20(3)'22(15)'24(17)'26(31)

Distribution · 118 analyzed

5
53
4
5
3
4
2
3
1
53

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent feedback regarding staffing levels, what specific protocols do you have in place to ensure call buttons are answered promptly during night and weekend shifts?
  • 2I noticed some concerns regarding hygiene and room cleanliness; could you walk me through your daily deep-cleaning schedule and how you monitor for sanitation issues like pests?
  • 3With the current staffing rating, how does your management team ensure that residents receive consistent support with daily hygiene and timely assistance with linens?
  • 4Since medication management is a high priority for our family, can you explain your process for double-checking dosages and ensuring residents receive their prescribed treatments on time?
  • 5I see your social services and activity coordinators are highly regarded; what are some of the most popular daily activities that help residents stay engaged and connected?
  • 6How do you handle communication with families when a resident has a change in condition, and what is the best way for us to receive regular updates from the nursing team?

Personalized based on this facility's data


Key Review Excerpts

She was found laying in her own feces. This was on May 6th, 2022. The facility never called and told us this. We found out from her.

Memory care family member · 2022☆☆☆☆

The physical therapy portion of it is very good at their job and they encourage you in just the right way to continue trying to get better.

Rehab patient · 2026★★★★★

My husband has been here since June. He had a stroke and that’s why he is here. The staff here are extremely patient, caring, and nice. We feel like home here.

Long-term resident's family · 2023★★★★★
Source: 117 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.65hrs
89%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
54%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

16

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NV
5.1%
Clark
17.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
15.3%
NV
16.5%
Clark
12.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
19.5%
NV
22.2%
Clark
24.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
19.4%
NV
15.8%
Clark
18.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NV
89.6%
Clark
91.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
14.4%
NV
13.7%
Clark
10.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
79.7%
NV
80.7%
Clark
76.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
NV
84.6%
Clark
80.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
NV
1.5%
Clark
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Well below state avg (9.4)
8 complaint-triggered
$29,395 in fines

This facility has concerning patterns with 51 deficiencies across multiple surveys, including several triggered by family complaints. The most problematic areas are emergency preparedness and electrical safety systems, infection control, and quality of care issues including nutrition and treatment protocols. Many safety deficiencies persist across multiple years, suggesting ongoing compliance challenges that could impact resident safety and care quality.

Dec 19, 2025Complaint
1
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Aug 29, 2025Routine
11
0013Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0020Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 17, 2024Routine
14
0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 7, 2023Complaint
4
0684Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0580Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0695Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0773Potential for harm · IsolatedResolved (past non-compliance)

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Sep 14, 2023Routine
18
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 14, 2023Complaint
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Federal Penalties

Fine

Oct 25, 2024

$29,395

Ownership & Operations

Who Operates This Facility

Owner / Operator

Premier Health & Rehabilitation Center of Lv, Lp

Organization Type

for profit

Chain Affiliation

Chain Name

Pursue Health

Chain Size

7 facilities nationwide

Ownership & Management

Key personnel

Janapati, PavanManagerLynch, JoseManagerZhao, LanManagerPremier Health and Rehabilitation Center of Las Vegas Gp LLCGeneral Partnership InterestLynch, JoseLimited Partnership Interest
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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