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Prairie Hills at Ottumwa

Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.

173 East Rochester Street, Ottumwa, IA 52501100 bedsLicensed & Active
Google rating
4.8/5

based on 16 Google reviews

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What this means for your family

Prairie Hills at Ottumwa is highly regarded for its clean environment and specialized memory care programming. While most families report excellent experiences, you should inquire about current staffing ratios during your tour to ensure they meet your loved one's specific needs.

Google Reviews

Google Reviews

16 reviews on Google
Prairie Hills at Ottumwa receives high praise for its clean, welcoming environment and dedicated staff who are frequently described as attentive and caring. Families specifically highlight the facility's engaging activities and the SPARK program for memory care, though some concerns regarding staffing levels have been raised.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Warm and attentive care staff
  • Engaging activities and SPARK program
  • Helpful administrative support

Concerns

  • Insufficient staffing levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'18(4)5.05.0'20(4)5.01.0'23(2)5.05.0'25(6)5.0'26(6)

Distribution · 32 analyzed

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How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the SPARK program; could you tell us more about the specific types of engaging activities available for residents?
  • 2The facility looks incredibly clean and well-maintained; what is your routine for ensuring the memory care environment stays comfortable and tidy for residents?
  • 3It's clear the administrative team is very responsive to families; how often can we expect updates regarding our loved one's well-being?
  • 4How do you ensure that the care staff is able to provide attentive, one-on-one attention to every resident during busier times of the day?
  • 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
  • 6How does the staff approach building warm, personal relationships with new residents as they transition into the community?

Personalized based on this facility's data


Key Review Excerpts

Their SPARK Program is unlike any other and uses Montessori style techniques to engage their Memory Care Residents.

Marketing Director/Family member · 2020★★★★★

The facility is extremely well cared for, clean, warm, and lovely. We could not be more blessed that mo

Resident's family · 2021★★★★★

There are lots of activities to choose from every day, including regularly scheduled trips around the area to see all that's going on.

Resident's family · 2019★★★★★
Source: 16 Google reviews

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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