Prairie Heights Healthcare
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 20 Google reviews
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What this means for your family
Prairie Heights is highly recommended for its top-tier physical and occupational therapy programs, making it an excellent choice for post-surgical recovery. However, families should have a direct conversation with administration regarding current visitation policies and communication protocols to ensure they align with your expectations for resident engagement.
Google Reviews
Google Reviews
20 reviews on Google“Prairie Heights Healthcare is highly regarded for its exceptional physical and occupational therapy programs, which have helped many residents recover from surgeries and accidents. While most reviewers praise the compassionate nursing staff and clean environment, some families have expressed significant frustration regarding restrictive visitation policies and communication during the COVID-19 pandemic.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong focus on patient recovery and independence
Concerns
- Restrictive visitation policies and isolation of residents (mentioned by 2 reviewers)
- Dissatisfaction with food temperature and quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's strong focus on physical and occupational therapy, how do you integrate those recovery programs into a resident's daily routine?
- 2I noticed the staffing rating is currently at two stars; could you explain how you ensure consistent, personalized attention for residents despite that rating?
- 3How are you currently managing visitation policies to ensure residents stay well-connected with their families while maintaining a safe environment?
- 4We've heard some feedback regarding meal quality and temperature; what steps are you taking to improve the dining experience and ensure residents enjoy their meals?
- 5How does your nursing team handle urgent medical changes or emergencies, especially during evening and weekend hours?
- 6I see that the facility has been responsive to some online feedback; how do you use that family input to make tangible improvements to the care provided here?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is totally focused on the patient, and striving for the best result. I am able to go home 2 weeks after surgery with the confidence that I will continue to get stronger and independent.”
“The staff, from housekeeping to therapists and kitchen help to CNAs, has always gone above and beyond in administering care to my mother in-law. We had always heard that the rehab facility was the best in Aberdeen.”
“My sister has been at Prarie Heights Healthcare for 7 1/2 years. She has received excellent care from the staff. She has so many that she calls her friends.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Prairie Heights Healthcare has 7 deficiencies across 4 surveys, with families filing 2 complaints that triggered inspections revealing issues with medication errors and care quality standards. The facility has recurring problems in care planning and assessment, along with past issues in food safety and fire safety systems. All deficiencies show correction dates, indicating the facility has addressed identified problems.
Jul 31, 2025Routine1
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Oct 24, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 7, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 8, 2023Routine2
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Prairie Heights Healthcare
for profit
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.4/5 · Rank 2 of 36 (Best)
Ownership & Management
Owners
Eduro Healthcare LLC
Owner · Organization
Bewsey Enterprises LLC
Owner (parent company) · Organization
Bewsey, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit prairieheightshealthcare.com
Medicare data downloads
Original nursing home datasets
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