Prairie Crossing Lvg & Rehab
Strong Medicare quality ratings; families often praise warm, home-like atmosphere. Still worth an in-person visit.
based on 34 Google reviews
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What this means for your family
The facility is highly regarded for its cleanliness and the dedication of specific staff members. However, because the majority of positive feedback is concentrated on two individuals, families should look beyond these specific names during tours to assess the overall quality of care provided by the broader nursing and administrative team.
Google Reviews
Google Reviews
34 reviews on Google“Prairie Crossing LVG & Rehab receives high praise for its warm, home-like atmosphere and the dedicated care provided by specific staff members, particularly in dietary and nursing aid roles. While the facility is described as clean and well-maintained, the overwhelming majority of positive reviews appear to be a concentrated effort to highlight two specific employees, which limits the breadth of information available about overall facility operations.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like atmosphere
- Clean and well-maintained facility
- Highly dedicated individual staff members
- Compassionate and friendly care
Concerns
- Lack of transparency or negative experiences indicated by owner responses to unwritten reviews (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 3-star staffing rating, how does the leadership team ensure consistent, high-quality attention for each of the 91 residents throughout the day?
- 2I noticed the facility has had two state violations in the past year; could you walk me through the steps you took to address those and prevent them from recurring?
- 3The reviews frequently mention a warm and home-like atmosphere, which is wonderful to hear. How do you integrate that personal touch into the daily activity schedule for residents?
- 4I see that you occasionally engage with feedback online; how does the management team use input from families to improve the care experience here?
- 5With a 4-star health inspection rating, what specific protocols do you have in place to maintain such high standards of cleanliness and safety on a daily basis?
- 6In the event of a medical emergency, what is your process for coordinating care with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“Tammy Wooden is a FANTASTIC aid there. She literally goes above and beyond for her residents there. She treats them all like her own family and tries to make it feel more like a home than a facility.”
“Best supported living facility in the area. It is up to date and well maintained. Super clean! Which is important so the residents are not falling over clutter.”
“I cannot speak highly enough of this facility… Both my father-in-law and my mother-in-law have lived there on separate occasions. Although I was very appreciative to their whole team, Tammy Wooden provided extraordinary care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Prairie Crossing has significant concerns with one complaint involving resident abuse protection in 2024, plus families have filed other reports about daily care assistance and accident prevention. The facility shows recurring problems with fire safety systems, accident prevention, and infection control across multiple surveys from 2022-2024. While all deficiencies show correction dates, the pattern of repeated issues with safety systems and the recent abuse-related complaint warrant careful consideration during any visit.
Oct 3, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 6, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 15, 2023Routine10
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 27, 2022Routine11
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Apr 3, 2024
$16,263
Fine
Dec 6, 2023
$11,358
Fine
Sep 15, 2023
$12,014
Payment Denial
Sep 15, 2023
2-day denial
Ownership & Operations
Who Operates This Facility
Prairie Crossing Lvg & Rehab
for profit
Ownership & Management
Owners
Herman, Moshe
Owner
Zuckerman, David
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit prairiecrossingliving.com
Medicare data downloads
Original nursing home datasets
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