Poplar Hill Health and Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 31 Google reviews

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What this means for your family
While some families report a clean and welcoming environment, the serious allegations regarding hygiene, over-medication, and communication gaps are significant red flags. If you choose to tour, insist on seeing the actual rooms rather than just common areas and ask specifically how the facility manages medication and ensures family members receive timely updates.
Google Reviews
Google Reviews
31 reviews on Google“Poplar Hill Health and Rehab receives highly polarized feedback, with some families praising the facility's cleanliness and attentive nursing staff, while others report severe neglect and communication failures. Critical concerns include reports of poor hygiene, over-medication, and a lack of responsiveness from medical staff. Families considering this facility should be aware of these conflicting experiences regarding the quality of care and administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained environment
- Welcoming and pleasant reception staff
- Supportive nursing and therapy teams
- Professional administrative intake
Concerns
- Poor communication and lack of responsiveness from medical staff (mentioned by 3 reviewers)
- Allegations of improper medication management (mentioned by 2 reviewers)
- Inadequate staffing levels (mentioned by 2 reviewers)
- Poor hygiene and lack of basic room maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that each resident receives timely assistance with daily hygiene and room maintenance?
- 2Could you walk me through the protocol for medication administration and how you ensure accuracy and oversight for residents with complex needs?
- 3I understand that communication is vital for families; what is your standard process for updating family members on changes in a resident's health or care plan?
- 4With a 3-star CMS health inspection rating, what specific improvements or quality assurance measures is the facility currently prioritizing to enhance resident care?
- 5What kind of daily activities or social engagement programs are available to keep residents active and connected within the community?
- 6How does your nursing and therapy team coordinate to ensure that residents receive consistent care, especially during shift changes or weekends?
Personalized based on this facility's data
Key Review Excerpts
“If I ever brought up concerns, they resolved them timely. The place looks clean, smells clean, and the staff is always smiling.”
“She stayed covered in bruises and every time we would visit her room was filthy, no sheets or blankets on the bed, soiled clothes everywhere. Communication with the staff was almost impossible.”
“Horrible communication with medical staff. Calls go unanswered. Staff is always unavailable. Even had my Mom’s primary care physician call and no response.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering deficiencies at this facility, including concerns about dialysis care and food safety. The most recurring issues involve care planning problems, medication management, and quality of care deficiencies that appear across all three surveys from 2019-2023. While all deficiencies show correction dates, the persistent pattern of care planning and medication issues warrants careful consideration during your visit.
Aug 2, 2023Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 2, 2023Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 27, 2022Routine13
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Oct 18, 2019Routine14
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Poplar Hill Health and Rehab
for profit
Chain Affiliation
Green Tree Health Management
7 facilities nationwide
Ownership & Management
Owners
Fauquier Opco Holdco LLC
Owner · Organization
3539 Fillmore Irrevocable Trust
Owner (parent company) · Organization
Ads Capital Trust
Owner (parent company) · Organization
Ads Family Trust
Owner (parent company) · Organization
B and S Funding LLC
Owner (parent company) · Organization
Hg Danz LLC
Owner (parent company) · Organization
Jj Family Grantor Trust
Owner (parent company) · Organization
Mindy Stern Irrevocable Trust
Owner (parent company) · Organization
Msb Trust
Owner (parent company) · Organization
Nhig LLC
Owner (parent company) · Organization
Senior Healthcare Advocacy and Consulting LLC
Owner (parent company) · Organization
Sj Family Trust
Owner (parent company) · Organization
Sj Healthcare Capital LLC
Owner (parent company) · Organization
Clare, Christopher
Owner (parent company)
Czermek, Michael
Owner (parent company)
Ehrentreu, Mark
Owner (parent company)
Heifetz, Jacob
Owner (parent company)
Miller, Jacob
Owner (parent company)
Schwartz, Yisroel
Owner (parent company)
Stern, Daniel
Owner (parent company)
Stern, Dovid
Owner (parent company)
Stern, Frederick
Owner (parent company)
Stern, Joseph
Owner (parent company)
Stern, Menachem
Owner (parent company)
Stern, Michael
Owner (parent company)
Stern, Shimon
Owner (parent company)
Stern, Simon
Owner (parent company)
Stern, Yehuda
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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