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Nursing HomeMedicaid

Poplar Hill Health and Rehab

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

360 Hospital Drive, Warrenton, VA 20186113 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 31 Google reviews

5
4
3
2
1
Poplar Hill Health and Rehab Nursing Home in Warrenton, VA — Street View
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What this means for your family

While some families report a clean and welcoming environment, the serious allegations regarding hygiene, over-medication, and communication gaps are significant red flags. If you choose to tour, insist on seeing the actual rooms rather than just common areas and ask specifically how the facility manages medication and ensures family members receive timely updates.

Google Reviews

Google Reviews

31 reviews on Google
Poplar Hill Health and Rehab receives highly polarized feedback, with some families praising the facility's cleanliness and attentive nursing staff, while others report severe neglect and communication failures. Critical concerns include reports of poor hygiene, over-medication, and a lack of responsiveness from medical staff. Families considering this facility should be aware of these conflicting experiences regarding the quality of care and administrative transparency.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean7.0ActivitiesN/AMeds1.0MemoryN/AComms2.0Value1.0

Strengths

  • Clean, well-maintained environment
  • Welcoming and pleasant reception staff
  • Supportive nursing and therapy teams
  • Professional administrative intake

Concerns

  • Poor communication and lack of responsiveness from medical staff (mentioned by 3 reviewers)
  • Allegations of improper medication management (mentioned by 2 reviewers)
  • Inadequate staffing levels (mentioned by 2 reviewers)
  • Poor hygiene and lack of basic room maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02025(8)4.12026(24)

Distribution · 32 analyzed

5
22
4
0
3
1
2
1
1
8

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the current staffing levels, how does your team ensure that each resident receives timely assistance with daily hygiene and room maintenance?
  • 2Could you walk me through the protocol for medication administration and how you ensure accuracy and oversight for residents with complex needs?
  • 3I understand that communication is vital for families; what is your standard process for updating family members on changes in a resident's health or care plan?
  • 4With a 3-star CMS health inspection rating, what specific improvements or quality assurance measures is the facility currently prioritizing to enhance resident care?
  • 5What kind of daily activities or social engagement programs are available to keep residents active and connected within the community?
  • 6How does your nursing and therapy team coordinate to ensure that residents receive consistent care, especially during shift changes or weekends?

Personalized based on this facility's data


Key Review Excerpts

If I ever brought up concerns, they resolved them timely. The place looks clean, smells clean, and the staff is always smiling.

Long-term resident's family · 2026★★★★★

She stayed covered in bruises and every time we would visit her room was filthy, no sheets or blankets on the bed, soiled clothes everywhere. Communication with the staff was almost impossible.

Long-term resident's family · 2026☆☆☆☆

Horrible communication with medical staff. Calls go unanswered. Staff is always unavailable. Even had my Mom’s primary care physician call and no response.

Long-term resident's family · 2026★★☆☆☆
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
3.31hrs
81%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
77%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
19.4%
VA
22.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.1%
Worse than Avg
Here
23.1%
US
14.4%
VA
15.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
19.5%
VA
20.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
VA
91.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
VA
94.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.8%
Worse than Avg
Here
20.8%
US
15.3%
VA
16.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.5%
Better than Avg
Here
92.5%
US
79.8%
VA
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.7%
Better than Avg
Here
90.7%
US
81.8%
VA
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Well below state avg (14.5)
4 complaint-triggered

Families have filed complaints triggering deficiencies at this facility, including concerns about dialysis care and food safety. The most recurring issues involve care planning problems, medication management, and quality of care deficiencies that appear across all three surveys from 2019-2023. While all deficiencies show correction dates, the persistent pattern of care planning and medication issues warrants careful consideration during your visit.

Aug 2, 2023Routine
2
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Aug 2, 2023Complaint
4
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jan 27, 2022Routine
13
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Oct 18, 2019Routine
14
0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Poplar Hill Health and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Green Tree Health Management

Chain Size

7 facilities nationwide

Ownership & Management

Owners

Fauquier Opco Holdco LLC

Owner · Organization

3539 Fillmore Irrevocable Trust

Owner (parent company) · Organization

Ads Capital Trust

Owner (parent company) · Organization

Ads Family Trust

Owner (parent company) · Organization

B and S Funding LLC

Owner (parent company) · Organization

Hg Danz LLC

Owner (parent company) · Organization

Jj Family Grantor Trust

Owner (parent company) · Organization

Mindy Stern Irrevocable Trust

Owner (parent company) · Organization

Msb Trust

Owner (parent company) · Organization

Nhig LLC

Owner (parent company) · Organization

Senior Healthcare Advocacy and Consulting LLC

Owner (parent company) · Organization

Sj Family Trust

Owner (parent company) · Organization

Sj Healthcare Capital LLC

Owner (parent company) · Organization

Clare, Christopher

Owner (parent company)

Czermek, Michael

Owner (parent company)

Ehrentreu, Mark

Owner (parent company)

Heifetz, Jacob

Owner (parent company)

Miller, Jacob

Owner (parent company)

Schwartz, Yisroel

Owner (parent company)

Stern, Daniel

Owner (parent company)

Stern, Dovid

Owner (parent company)

Stern, Frederick

Owner (parent company)

Stern, Joseph

Owner (parent company)

Stern, Menachem

Owner (parent company)

Stern, Michael

Owner (parent company)

Stern, Shimon

Owner (parent company)

Stern, Simon

Owner (parent company)

Stern, Yehuda

Owner (parent company)

Key personnel

Burton, Noah5% or Greater Mortgage InterestGreenwald, Brian5% or Greater Mortgage InterestWeiss, Hillel5% or Greater Mortgage InterestStern, AharonManaging Control - Governing BodyStern, SimonManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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