Pontotoc Health & Rehab Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and professional, friendly staff, making it a strong candidate for short-term rehab. However, given a recent report of a lapse in oxygen monitoring, we strongly advise families to maintain active, daily involvement in their loved one's care and to communicate regularly with the clinical team.
Google Reviews
Google Reviews
50 reviews analyzed“Pontotoc Health & Rehab Center is consistently praised for its clean, well-maintained environment and friendly, professional staff. Families frequently highlight the facility's welcoming atmosphere and the quality of care provided to their loved ones, particularly in short-term rehab settings. While the vast majority of feedback is highly positive, one recent report of a medical oversight regarding oxygen equipment suggests that families should remain vigilant and involved in their loved one's daily care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and professional staff
- Effective short-term rehab therapy
- Welcoming and pleasant atmosphere
Concerns
- Room size limitations
- Potential lapses in medical equipment monitoring
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; what specific cleaning protocols do you have in place for the resident rooms?
- 2Since the staff is so highly regarded for being friendly, how do you ensure that new team members are integrated into that welcoming culture?
- 3With the focus on effective short-term rehab, how do you tailor therapy plans to help residents regain their independence?
- 4How do you manage the monitoring of medical equipment and vital signs to ensure nothing is overlooked during a shift?
- 5What kind of daily activities or social events are planned to help residents enjoy the pleasant atmosphere here?
- 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is AMAZING, and the facility is beautiful and clean. If you need short term rehab for you or your loved one you won’t regret coming here!”
“I give Pontotoc Health and Rehab a 5 star rating for taking excellent care of my Dad, for responding quickly to any problem, and working continuously to make sure the problems with Dad's insurance are resolved.”
“The nurses are always very nice and attentive to Sheila. The only thing I would say is I wish the room could be a little bigger is all.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents vaccinated for the flu
Residents with depression symptoms
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pontotoc Health & Rehab Center shows recurring deficiencies in care planning and daily living assistance across multiple surveys, indicating persistent challenges in fundamental care areas. The facility has faced issues with developing complete care plans, providing adequate help with daily activities, and maintaining quality standards. While all deficiencies have correction dates, the repetition of problems with care planning and daily assistance suggests ongoing operational difficulties that families should carefully consider.
Dec 3, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 25, 2024Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Jun 8, 2023Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Pontotoc Health & Rehab Center
for profit
Chain Affiliation
Advanced Health Care Management
6 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Advanced Healthcare Management, INC
Owner · Organization
Griffin, Troy
Owner (parent company)
Hubbard, Gene
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit pontotochealthandrehab.com
Medicare data downloads
Original nursing home datasets
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