Ponderosa Villa
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
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What this means for your family
Ponderosa Villa is noted for its effective transitional care and generally caring nursing staff, making it a potential option for short-term recovery. However, families should be aware of reported issues regarding administrative professionalism and should ensure clear documentation of personal belongings upon admission.
Google Reviews
Google Reviews
10 reviews on Google“Ponderosa Villa receives praise for its transitional care and friendly nursing staff, particularly from recent visitors. However, families have reported significant concerns regarding administrative professionalism and the handling of personal belongings after a resident's passing.”
Quality Themes
Tap a score for detailsStrengths
- Effective transitional care
- Friendly and caring nursing staff
- Responsive to family concerns
Concerns
- Unprofessional or disrespectful administrative conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 35 residents, how does the team ensure that each individual receives personalized attention and consistent care throughout the day?
- 2I noticed the facility has had a few recent state violations; could you walk me through the steps you have taken to address those findings and prevent similar issues moving forward?
- 3We’ve heard wonderful things about your nursing staff’s warmth and responsiveness, but could you tell us more about how the administrative team coordinates with families to ensure clear and professional communication?
- 4Given the current staffing ratings, what is your approach to maintaining consistent care levels during shift changes and weekends?
- 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another in such a close-knit community?
- 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and communicating with family members?
Personalized based on this facility's data
Key Review Excerpts
“Great place for transitional care from hospital to home. Friendly staff and administration, responsive to concerns, and good to work with.”
“I think the majority of the staff were very good and caring people my issue is with administration the young lady running the show has a very disrespectful attitude”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ponderosa Villa has 33 deficiencies across three surveys with recurring issues in emergency preparedness, fire safety systems, and staff training that persist across multiple inspections. The facility struggles with maintaining proper safety protocols, including fire drills and electrical equipment maintenance, while also having problems with care planning and nursing aide supervision. Though deficiencies are being corrected, the pattern of repeated violations in critical safety areas warrants careful consideration.
Jan 14, 2026Routine9
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nov 21, 2024Routine13
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nov 7, 2023Routine11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Ponderosa Villa
government
Ownership & Management
Owners
City of Crawford
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit ponderosavilla.webador.com
Medicare data downloads
Original nursing home datasets
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