Pocotaligo River Health and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 8 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (4 vs median 3)
Below average in SC · Below recommended RN staffing · Above average staffing · $4,017 in fines
What this means for your family
While the facility is physically well-maintained and some patients report successful rehab outcomes, the recurring reports of understaffing are a significant red flag. When touring, ask specifically about current nurse-to-patient ratios and how the facility handles care duties during peak hours to ensure your loved one will receive consistent attention.
Google Reviews
Google Reviews
8 reviews on Google“Pocotaligo River Health And Rehab receives highly polarized feedback, with visitors consistently praising the facility's aesthetic appeal and cleanliness while expressing deep concern regarding staffing levels and quality of care. While some families report pleasant and helpful interactions, others describe a significant gap between the facility's appearance and the actual standard of nursing and rehabilitation services provided.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and aesthetically pleasing facility
- Effective physical therapy services for some patients
- Polite and helpful interactions reported by some families
Concerns
- Chronic understaffing (mentioned by 3 reviewers)
- Inconsistent or poor quality of nursing care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've noticed how modern and clean the facility looks; how do you ensure that this high standard of cleanliness is maintained throughout the entire building every day?
- 2With the physical therapy services being a highlight for some families, could you tell us more about how a personalized therapy plan would be developed for our loved one?
- 3How do you ensure that every resident receives consistent, high-quality nursing care, especially during busy shift changes?
- 4What is your approach to managing staffing levels to ensure that residents always have attentive care available when they need it?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate and effective response?
- 6What kind of daily activities or social programs do you have planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“If you need somewhere to go to recover from surgery or need PT, this is the place to go. Exceptionally beautiful place with excellent staff.”
“Very short staffed I would come in and bathe my mom myself physical therapy terrible did nothing to prepare my mother to come home .Its a beautiful place and that's it”
“I read a review that nurses are caring, they only pretend then as months go by everything changes.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing multiple complaints that triggered federal investigations, resulting in 8 complaint-related deficiencies out of 13 total. The most recurring issues involve infection control, food safety and nutrition, and safety supervision. While all deficiencies show correction dates, the pattern of repeated problems in key care areas like infection prevention and food handling suggests ongoing operational challenges that required external oversight to address.
Jan 11, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 21, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 12, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 24, 2024Complaint6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Aug 5, 2022Routine1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 14, 2021Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Jul 24, 2024
$4,017
Ownership & Operations
Who Operates This Facility
Pocotaligo River Health and Rehab
nonprofit
Ownership & Management
Owners
Clarendon Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit southernseniorliving.org
Medicare data downloads
Original nursing home datasets
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