Pleasantview Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews
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What this means for your family
Pleasantview Home is highly regarded for its caring staff and recent facility upgrades, making it a strong contender for those prioritizing clinical safety and recent renovations. However, because some visitors find the environment cold or institutional, we recommend touring the facility in person to ensure the atmosphere aligns with your loved one's preferences.
Google Reviews
Google Reviews
15 reviews on Google“Pleasantview Home receives high praise for its warm, caring staff and recent facility renovations, including a new memory care unit. However, some visitors have expressed strong dissatisfaction with the aesthetic environment and the demeanor of specific nursing personnel, highlighting a contrast between the facility's clinical appearance and its service quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring staff
- Clean, well-maintained environment
- Recent facility renovations
- Strong leadership and regulatory compliance
Concerns
- Unpleasant or clinical building aesthetics (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent facility renovations, how have you worked to balance the updated infrastructure with creating a warm, homelike atmosphere for residents?
- 2With a 5-star CMS health inspection rating, what specific protocols do you have in place to maintain such high standards of care and cleanliness?
- 3I noticed the staffing rating is a 4 out of 5; could you share how you manage your team to ensure consistent, personalized attention for all 70 residents?
- 4Regarding the recent state violations, could you explain the steps taken to address those issues and prevent them from recurring?
- 5What does a typical daily schedule look like for residents here, and how do you tailor activities to keep everyone engaged?
- 6How is your medical team structured to handle urgent health changes or emergencies, especially during evening and weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“Pleasantview recently received a deficiency-free survey from DIAL (Department of Inspections, Appeals and Licensure). The staff are caring and kind and there is a strong sense of leadership within the organization.”
“From the first walk through with our parents a year and a half ago, through our parents move from their own home in Oregon into a Pleasantview cottage until now we have been impressed with the wonderful warmth and genuine attitude of service so evident among the Pleasantview staff.”
“Rude nurses. The ugliest building I've ever been in. Worse than a hospital, this is the furthest thing from a homelike environment I've ever seen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pleasantview Home has a moderate inspection record with recurring emergency preparedness issues, including repeated problems with evacuation plans found in both 2024 and 2025 surveys. One family filed a complaint regarding accident hazards and supervision, which inspectors confirmed. Other deficiencies involved fire safety equipment, infection control, and care quality standards, though all violations have been corrected according to state records.
Apr 2, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 27, 2025Routine4
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 13, 2024Routine2
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Feb 22, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 8, 2026ComplaintClean
Fed violations: 0, State violations: 0
Apr 23, 2026InspectionClean
Fed violations: 0, State violations: 0
Apr 2, 2026InspectionClean
Fed violations: 4, State violations: 0
Apr 16, 2025InspectionClean
Fed violations: 0, State violations: 0
Mar 27, 2025InspectionClean
Fed violations: 1, State violations: 0
Aug 11, 2024ComplaintClean
Fed violations: 0, State violations: 0
Jun 13, 2024InspectionClean
Fed violations: 0, State violations: 0
Mar 19, 2024ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Pleasantview Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit pvhome.org
Medicare data downloads
Original nursing home datasets
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