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Nursing HomeMedicaid

Pleasant View Nursing Home

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

470 Rainbow Drive,, Rock Port, MO 6448260 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 8 Google reviews

5
4
3
2
1
Pleasant View Nursing Home Nursing Home in Rock Port, MO — Street View
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What this means for your family

This facility is highly regarded for its rehabilitation therapy program, making it a strong candidate for post-accident recovery. However, given the conflicting reports regarding staff conduct, we strongly recommend conducting an unannounced visit to observe staff interactions with residents firsthand before making a decision.

Google Reviews

Google Reviews

8 reviews on Google
Pleasant View Nursing Home receives high praise for its rehabilitation services and clean environment, particularly from families of short-term rehab patients. However, there are significant concerns regarding the quality of nursing care and staff professionalism, with some reviewers describing a distressing experience for residents.

Quality Themes

Tap a score for details
Food10.0Staff5.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Effective rehabilitation therapy program
  • Clean and well-maintained facility
  • Welcoming environment for short-term stays

Concerns

  • Poor quality of nursing care and staff professionalism (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02022(1)5.02024(3)4.52025(2)3.02026(2)

Distribution · 9 analyzed

5
7
4
1
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's focus on rehabilitation, what specific steps are taken to ensure consistent nursing support and professional communication during the recovery process?
  • 2With a 2-star staffing rating, how do you manage daily care tasks to ensure residents receive timely attention and support?
  • 3I noticed the facility has had a few recent state violations; could you explain what those were and what specific changes have been implemented to address them?
  • 4Since the facility is well-regarded for its clean and welcoming environment, how do you integrate those high standards into the daily social activities and resident engagement programs?
  • 5How does your nursing team coordinate with external specialists to handle medical emergencies or urgent health changes for residents?
  • 6What strategies do you use to foster a professional and supportive culture among your nursing staff to ensure every resident feels respected and well-cared for?

Personalized based on this facility's data


Key Review Excerpts

It is very nice and most of the people there are very,nice and very clean. My husband is there,for a while for skilled care rehab to get PT from a car accident.

Rehab patient's spouse · 2025★★★★

They have the best rehab program.

General visitor · 2025★★★★★

My Grandmother is currently a resident and am so pleased with facility, staff, food, and cleanliness! We visit nearly everyday and am yet to be disappointed with anything!

Long-term resident's family · 2018★★★★★
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
30%
Registered nurses for medical care
Total Nursing
2.47hrs
60%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MO
16.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
19.5%
MO
25.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility81.2%
Worse than Avg
Here
81.2%
US
93.4%
MO
84.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
15.5%
MO
23.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
14.4%
MO
19.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
19.4%
MO
17.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
81.8%
MO
65.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MO
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (12.0)

Pleasant View Nursing Home has 39 deficiencies across three surveys with recurring issues in fire safety systems, medication management, and resident rights protections. The facility shows a concerning pattern with medication errors exceeding 5% and repeated problems with bed rail safety protocols appearing in multiple surveys. While all deficiencies show correction dates, the recurrence of safety issues suggests ongoing operational challenges families should carefully evaluate.

May 22, 2025Routine
3
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Apr 10, 2024Routine
20
0352Potential for harm · Widespread

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 8, 2023Routine
16
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0023Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0901Potential for harm · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0379Potential for harm · PatternCorrected

Smoke Deficiencies

Have proper openings in smoke barrier doors.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pleasant View Nursing Home

Organization Type

for profit

Chain Affiliation

Chain Name

Prime Healthcare Management

Chain Size

10 facilities nationwide

Chain avg rating: 1.3/5 · Rank 1 of 11 (Best)

Ownership & Management

Owners

Gateway Mo2 LLC

Owner · Organization

100%

Blue Sky Basin LLC

Owner (parent company) · Organization

Dkdp Missouri LLC

Owner (parent company) · Organization

Dkyh Missouri LLC

Owner (parent company) · Organization

Sloans Lake Trust

Owner (parent company) · Organization

Key personnel

Twyman, MeganW-2 Managing EmployeeBerger, EliotOfficer / DirectorPerlow, BernardOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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